Lead extended on-site new property launches and transitions, ensuring smooth day-one operations and operational readiness
Provide hands-on operational leadership: model standards, stabilize property functions, and reinforce best practices
Serve as interim leadership coverage during property-level vacancies, managing operations until permanent leaders are in place
Support property hiring efforts and act as a hands-on operator until teams are stabilized
Deliver or assist with on-site training delivery when prioritized; partner with centralized training teams and reinforce training through shadowing and coaching
Act as a coach and leader, building relationships with property leaders, portfolio and hospitality operations, and centralized teams
Represent and instill Kasa’s values on-site, promoting accountability, collaboration, and a guest-first culture
Travel extensively (70–80%) and live on-site for several weeks at a time as required
Requirements
5+ years of hospitality management experience, with exposure to hotels, resorts, or food & beverage environments in a supervisory, training, or task force role
Proven background in new property launches, takeovers, or operational stabilization
Experience stepping into interim or transitional leadership roles, maintaining operational excellence during vacancies
Familiarity with training delivery (preferred)
Ability to travel 70–80% of the time and live on-site for extended periods (weeks at a time)
Commitment to delivering outstanding guest experiences
Willingness to learn new systems, including PMS and other operational tech tools