Operations

• Develop & implement Kasa’s revenue strategy to maximize profitability, leveraging AI-powered pricing recommendations and machine learning models.
• Optimize Net RevPAR, ensuring profit-driven revenue decisions beyond traditional RevPAR models.
• Deploy dynamic length-of-stay strategies, pricing automation, and cost efficiency initiatives.
• Collaborate with Business Intelligence & Product teams to continuously refine predictive pricing models.
• Drive incrementality measurement, ensuring pricing and revenue decisions lead to true demand growth rather than displacement.
• Oversee Kasa’s distribution strategy across direct bookings, OTAs, and GDS platforms.
• Utilize LLM-driven automation to streamline listing management and content optimization across major channels.
• Improve direct booking performance while optimizing OTA and metasearch visibility.
• Enhance dynamic channel mix strategies, balancing demand across Kasa.com, Airbnb, Booking.com, Expedia, and corporate travel channels.
• Evaluate the cost-benefit of expanding to additional distribution channels and execute on the decision.
• Develop strategies for reducing third-party dependency while maintaining optimal reach and conversion.
• Scale Corporate & Group Sales, developing a targeted strategy for extended stays, corporate housing, and group bookings.
• Implement AI-assisted sales prospecting, using large language models (LLMs) for lead sourcing and pipeline acceleration.
• Expand Travel Management Company (TMC) partnerships, B2B contracts, and relocation housing initiatives.
• Develop structured sales incentives, ensuring alignment with revenue goals and net profitability.
• Optimize sales technology stack, ensuring scalability and operational efficiency.
• Hire, develop, and mentor leaders in Revenue Management, Distribution, and Sales.
• Set a high standard for the department for performance and efficiency.
• Ensure the team is culturally aligned, consistently embodying Kasa’s core values.
• Work closely with Product, Business Intelligence, Finance, Real Estate, and Operations to align revenue goals with broader business objectives.
• Engage with current and prospective real estate partners to build trust, effectively communicate our unique revenue management strategies, and help close potential deals.
• Communicate strategy and performance insights to the executive team, Board of Directors, and property owners.

Senior Vice President of Operations

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Service Operations Representative

Manager – Urgent Care Operations