Community Health Worker

Karoo Health

Community Health Worker engaging patients in healthcare settings for Karoo Health. Conducting outreach, education, and enrollment for the cardiovascular care program.

Posted 7/28/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient engagement and enrollment processes, with a strong focus on building relationships and effective communication within healthcare settings. Proficient in utilizing EHR systems for documentation and data-driven decision-making.

Highest-signal resume keywords

Community Health Worker CertificationPatient Enrollment StrategiesInterpersonal Communication SkillsTeam CollaborationHealthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient EducationEligibility ScreeningDocumentation in EHRUnderstanding of Enrollment ProcessesData Utilization for Decision Making

Soft Skills

Strong Interpersonal SkillsActive ListeningAdaptabilitySolution-Oriented MindsetConfidence in Communication

Tools & Technologies

Karoo Health EHR System

Certifications & Qualifications

Certified Medical AssistantLPNCNA

Industry Keywords

HealthcarePatient EngagementCase ManagementDischarge PlanningCardiac Experience

About the role

Key responsibilities & impact

Ability to perform in-person visits to members in hospitals, post-acute, rehabilitation and other healthcare and community facilities.
Participate in member engagement efforts, including in-person, calls, texts, and email campaigns.
Pre-screen patients for eligibility, educate patients about the benefits of participating in the program, and answer questions.
Build trusting relationships with patients and caregivers to encourage enrollment
Maintain documentation in the Karoo Health EHR system for tracking and reporting purposes
Drive patient enrollment by providing an overview of the Karoo Health program and Model of Care through patient education and interaction to ensure patients understand program services and benefits
Coordinate with hospital/facility case management and discharge planning teams to understand discharge plans and support members' successful transition to home or the next setting of care
Meet monthly outreach, enrollment, and engagement goals.
Manage inbound calls from patients responding to inquiries about enrollment and ongoing engagement with the Karoo Care Program
Communicate regularly with all members of the interdisciplinary team to share key information, coordinate tasks and provide support for the enrollment process
Participate in team meetings, ongoing training, and quality improvement initiatives.
Special projects, initiatives, and other job duties as assigned

Requirements

What you’ll need

High school graduate or equivalent
Community Health Worker/Partner, Certified Medical Assistant, LPN, or CNA
Cardiac-experience preferred
Minimum three years of related experience in health care and/or hospital and/or physician clinic/practice setting
Valid driver's license and proof of automobile insurance.
General understanding of enrollment and billing processes and procedures
Strong interpersonal skills and ability to quickly establish rapport with providers and patients
Highly comfortable in group/team dynamics and able to fit in with clinic staff and teams
Confidence in explaining new programs and initiatives to people/patients; ability to connect and engage with people comfortably
Experience with team collaboration and coordination of care with external sources
Exceptional communication skills and can practice active listening
Strong written communication skills
Comfort with ambiguity and a fast-paced culture; you can adapt and approach problems with a solution-oriented mindset
Ability to utilize data to make informed decisions.

Benefits

Comp & perks

Equitable compensation practices
Employee resource groups
Inclusive benefits
Commitment to a diverse workforce