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Director, Clinical Operations
Karoo HealthDirector of Clinical Operations at Karoo Health improving cardiovascular care delivery through clinical model implementation and operational excellence. Leading cross-functional collaboration for patient-centered and value-based care.
About the role
Key responsibilities & impact- Own the implementation and ongoing refinement of Karoo Health care model
- Translate evidence-based cardiology guidelines into practical and scalable care protocols
- Test, iterate, and standardize care protocols to meet the needs of individual markets and payer arrangements
- Ensure the Karoo Health care model supports value-based care
- Operationalize the clinical model across care teams, developing SOPs, staffing models, role definitions, and training materials
- Identify operational bottlenecks or clinical variation and drive continuous improvement initiatives
- Support market launches by ensuring clinical readiness, workflows, and staffing are in place
- Provide operational support to Karoo’s clinical team (RNs, LCSW, MAs, etc.)
- Support hiring, onboarding, training, and performance management of clinical staff
- Foster a culture of patient-centered, data-informed, high-quality care delivery
- Partner with Analytics and Finance to define and monitor clinical KPIs tied to value-based contracts
- Use data to assess clinical effectiveness and identify opportunities to improve outcomes and reduce avoidable utilization
- Collaborate with partner cardiology practices to ensure smooth integration of Karoo’s clinical model into existing workflows
- Ensure clinical operations meet regulatory, licensure, and quality standards across states and care settings
- Work closely with Product to inform clinical requirements for tools, workflows, and dashboards
- Partner with Market Ops, and Growth teams to align clinical delivery with expansion goals
Requirements
What you’ll need- Clinical background in cardiology
- NP, PA, or MD degree is considered a strong plus
- 5+ years operational and people management experience
- Experience in value-based care provider organizations
- Experience with participation in full upside and downside risk arrangements is a plus
- Experience building or scaling clinical programs in a startup or established health system
- Experience in a value-based provider startup organization is a plus
- Strong systems thinker who can translate clinical strategy into operational reality
- Comfortable operating in ambiguity and iterating quickly as the organization grows
- Collaborative, pragmatic leader with excellent communication skills.
Benefits
Comp & perks- Competitive salary and equity
- Fully-remote work environment available
- Full benefits package
- A collaborative and transparent company culture that values creativity and ownership
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical operationscare protocolsvalue-based careclinical KPIsdata analysisoperational supportstaffing modelsSOPsclinical effectivenessrisk arrangements
Soft Skills
collaborative leadershipcommunication skillssystems thinkingpragmatic problem-solvingadaptabilitycontinuous improvementpatient-centered careteam managementtraining and onboardingoperational readiness
Certifications
NPPAMD