Client Success Manager

Karo-solutions Sweden

Client Success Manager acting as the main contact for clients of a digital marketing agency. Ensuring clear communication, performance management, and growth opportunities within client relationships.

Posted 4/17/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

- Act as the main point of contact for assigned clients
- Ensure consistent communication, clear updates, and strong follow-through
- Maintain client confidence, especially during performance fluctuations
- Proactively identify and resolve issues
- Take initiative without waiting for direction
- Ensure smooth delivery and client satisfaction
- Build long-term, trust-based relationships
- Drive retention, referrals, and overall client experience
- Review campaign performance and translate insights into clear next steps
- Collaborate with internal teams to align expectations and execution
- Identify opportunities for additional services
- Support expansion conversations in a natural, value-driven way

Requirements

What you’ll need

- 2–4+ years of experience in Client Success, Account Management, or Digital Marketing
- Strong problem-solving skills and ability to work independently
- Comfortable with data, reporting, and performance metrics
- Excellent communication and client-facing skills
- Experience with CRMs, reporting tools, or marketing platforms
Nice to Have
- Experience with GoHighLevel (GHL)
- Background in paid ads, lead generation, or social media marketing
- Experience in agency, coaching, or consulting environments

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Karo-solutions Sweden Website LinkedIn All Job Openings 1 - 10 employees Founded 2019 🤝 B2B ☁️ SaaS 👥 HR Tech B2B
SaaS
HR Tech Karo-solutions Sweden is a company that specializes in delivering innovative software development and project management solutions. They provide a range of services, including mobile application development, talent recruitment, quality assurance, and testing, ensuring high-quality results tailored to meet client expectations. With a focus on optimizing costs and managing complex projects from inception to completion, Karo-solutions aims to enhance the efficiency of organizations through expert team integration and support for legacy system transitions. Client Success Manager 🔥 1 hour ago 🇨🇦 Canada – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Act as the main point of contact for assigned clients
- Ensure consistent communication, clear updates, and strong follow-through
- Maintain client confidence, especially during performance fluctuations
- Proactively identify and resolve issues
- Take initiative without waiting for direction
- Ensure smooth delivery and client satisfaction
- Build long-term, trust-based relationships
- Drive retention, referrals, and overall client experience
- Review campaign performance and translate insights into clear next steps
- Collaborate with internal teams to align expectations and execution
- Identify opportunities for additional services
- Support expansion conversations in a natural, value-driven way 🎯 Requirements
- 2–4+ years of experience in Client Success, Account Management, or Digital Marketing
- Strong problem-solving skills and ability to work independently
- Comfortable with data, reporting, and performance metrics
- Excellent communication and client-facing skills
- Experience with CRMs, reporting tools, or marketing platforms
Nice to Have
- Experience with GoHighLevel (GHL)
- Background in paid ads, lead generation, or social media marketing
- Experience in agency, coaching, or consulting environments Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Enterprise Customer Success Manager 🔥 6 hours ago Rewind 51 - 200 ☁️ SaaS 🔐 Security Website LinkedIn All Job Openings Enterprise Customer Success Manager at Rewind supporting and building customer success strategies for cloud data protection. Collaborating with enterprise customers to enhance their experience and retention. 🇨🇦 Canada – Remote 💵 CA$90k - CA$120k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Scaled Customer Success Manager 🕒 Yesterday Spellbook 11 - 50 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Scaled Customer Success Manager driving adoption and retention for Spellbook's small to mid-sized clients. Focusing on automated engagement and value delivery for 150+ accounts. 🇨🇦 Canada – Remote 💵 CA$102k - CA$120k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Customer Success Manager 🕒 Yesterday Plooto 51 - 200 💳 Fintech 💸 Finance ☁️ SaaS Website LinkedIn All Job Openings Customer Success Manager onboarding accounting firms to drive adoption of Plooto's payment solutions. Collaborating with partners to ensure successful implementation and growth of client engagement. 🇨🇦 Canada – Remote 💰 Series B on 2022-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success CRM Performance Manager 🕒 2 days ago Trader Interactive 201 - 500 🛍️ eCommerce 🤝 B2B Website LinkedIn All Job Openings CRM Performance Manager at Trader Interactive maximizing value and driving performance for CRM customers. Leading account management and user engagement across a diverse portfolio. 🇨🇦 Canada – Remote 💰 Secondary Market on 2021-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Manager 🕒 2 days ago Trellix 1001 - 5000 🔒 Cybersecurity 🤖 Artificial Intelligence 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Manager enhancing technical value and security posture for enterprise customers at Trellix. Focused on customer retention, support, and maximizing product capabilities in Canada. 🇨🇦 Canada – Remote 💰 $35M Venture Round on 2000-04 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Client SuccessAccount ManagementDigital MarketingData AnalysisReportingPerformance MetricsPaid AdsLead GenerationSocial Media MarketingGoHighLevel

Soft Skills

Problem-solvingCommunicationClient-facingInitiativeRelationship BuildingCollaborationProactive Issue ResolutionTrust-buildingClient SatisfactionRetention