Karo-solutions Sweden

Client Success Manager

Karo-solutions Sweden

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • - Act as the main point of contact for assigned clients
  • - Ensure consistent communication, clear updates, and strong follow-through
  • - Maintain client confidence, especially during performance fluctuations
  • - Proactively identify and resolve issues
  • - Take initiative without waiting for direction
  • - Ensure smooth delivery and client satisfaction
  • - Build long-term, trust-based relationships
  • - Drive retention, referrals, and overall client experience
  • - Review campaign performance and translate insights into clear next steps
  • - Collaborate with internal teams to align expectations and execution
  • - Identify opportunities for additional services
  • - Support expansion conversations in a natural, value-driven way

Requirements

  • - 2–4+ years of experience in Client Success, Account Management, or Digital Marketing
  • - Strong problem-solving skills and ability to work independently
  • - Comfortable with data, reporting, and performance metrics
  • - Excellent communication and client-facing skills
  • - Experience with CRMs, reporting tools, or marketing platforms
  • Nice to Have
  • - Experience with GoHighLevel (GHL)
  • - Background in paid ads, lead generation, or social media marketing
  • - Experience in agency, coaching, or consulting environments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Client SuccessAccount ManagementDigital MarketingData AnalysisReportingPerformance MetricsPaid AdsLead GenerationSocial Media MarketingGoHighLevel
Soft Skills
Problem-solvingCommunicationClient-facingInitiativeRelationship BuildingCollaborationProactive Issue ResolutionTrust-buildingClient SatisfactionRetention