IT Administrator, User Experience
KARL STORZ
full-time
Posted on:
Location Type: Hybrid
Location: Singapore • 🇸🇬 Singapore
Visit company websiteJob Level
JuniorMid-Level
About the role
- Execute complex and critical maintenance tasks(e.g., database reorganization, OS and application patching, configuration tuning) within the application lifecycle management framework.
- Implement and validate changes in live environments, ensuring minimal downtime and operational risk.
- Install and integrate new or modified applications (programs, batch processes, documents, procedures, etc.) in development, test, and production environments based on detailed operational requirements.
- Create and optimize deployment scripts and ensure adherence to deployment standards and quality benchmarks.
- Identify and implement improvements to operational processes, workflows, and procedures to increase system reliability and efficiency.
- Contribute to documentation of best practices and operational guidelines.
- Ensure effective system and application monitoring is in place.
- Proactively respond to incidents and system alerts, perform root cause analysis, and implement corrective actions.
- Support the controlled removal of applications from the operating environment, including documentation and risk mitigation.
- Define and maintain operational requirements for supported systems and services.
- Provide support outside standard business hours to ensure continuity of critical services.
Requirements
- 2–4 years of relevant experience in IT operations, system administration, or a related technical support role
- Associate’s degree in Information Technology, Computer Science, or a related field. Alternatively, a combination of relevant education and hands-on experience may also be considered, especially in environments where practical skills and operational reliability are prioritized
- Several years of experience in IT system administration or operations
- Strong knowledge of system and application monitoring, deployment automation, and scripting
- Ability to work independently and as part of a team, with a focus on continuous improvement.
Benefits
- Leave Benefits (Vacation Leave, Sick Leave, Parental Leave, etc.)
- Birthday Benefits
- Transport Allowance (if applicable to role)
- Accessibility to Public Transport
- Flexible Work Arrangements
- Group Health Insurances
- Flexi-Benefit Reimbursement
- Wellness Programs and Activities
- Professional Development Opportunities
- Global Exposure & Business Travel Opportunities (if applicable to role)
- All other statutory benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
database reorganizationOS patchingapplication patchingconfiguration tuningdeployment automationscriptingroot cause analysissystem monitoringoperational requirementsincident response
Soft skills
independent workteam collaborationcontinuous improvement
Certifications
Associate’s degree in Information TechnologyAssociate’s degree in Computer Science