KARL LAGERFELD

Operations

• Manage all operations processes to our Retail stores;
• Fully ownership of goods flow during the shipping season, to maximise the selling period;
• Work closely with internal departments: allocators, buying and merchandising team to ensure timely delivery of goods;
• Maintain a strong connection with store staff, keep stores informed about goods movements, coordinate order tracking and store-to-store transfers;
• Daily update of planning sheets to ensure stores have accurate shipping/tracking information;
• Provide warehouse with weekly/monthly delivery forecasting, work closely to plan Outbound and seasonal returns;
• Daily contact with our warehouse to ensure orders and returns are processed in a timely manner;
• Present delivery updates and shipping reports for new season launches in weekly meetings;
• To be able to challenge numbers and information delivered from reports and spot mistakes immediately;
• Identify, analyse and implement improvements to processes and ways of working to drive productivity

Operations Retail Fulfillment Specialist

• Provides support in the day-to-day operational activities within the Operations department
• Maintenance of the wholesale platform
• Maintenance of the B2C platform
• Item set-up
• Customer set-up
• Master Data changes and set up
• Reporting/Verification of Data correctness

Operations Intern

• Assist wholesale team in managing and overseeing end-to-end outbound operations: inventory management, seasonal orderbook management, pricing, promotions
• Support wholesale team and customers as first point of contact in the office by providing information on the seasonal line, prices, reporting and liaising with other departments
• Full ownership and monitoring of outbound flow of goods during the shipping season
• Maintain a helicopter overview of processes and information flow between sales, merchandising and logistics and anticipate implications for operations and customers
• Perform data analyses and reporting and challenge numbers; spot mistakes immediately
• Support key account management and be in direct contact with internal and external stakeholders of the Karl Lagerfeld brand
• Use Excel and ERP systems to manage reports and operational tasks
• Work on personal research projects while receiving professional guidance and development opportunities

Wholesale Operations Intern

Compliance

• Review and update the Supplier Manual based on relevant internal stakeholders’ input
• Coordinate the RSL, MRSL and PRL updates – included in the Supplier Manual – liaising with Modint
• Support the PD Team with seasonal RSL Tests, serving as a key link between Karl, the suppliers, and Modint to ensure Karl’s products meet safety and legal compliance requirements
• Responsible for Product compliance including care label compliance, GPSR, packaging, materials etc
• Gather CSR Seasonal documentation and support with data analysis, ensuring consistency among data sources and reliability of the outcome
• Collecting, analyzing, curating, and monitoring sustainability and product data related to sustainable materials, product supply chain and certifications
• Collaborating with external consultants, cross-departmental coordination, and ongoing dialogue with suppliers on materials information and their subcontractors.

Junior CSR, Product Compliance Specialist

• Support the daily operations of the Retail Department
• Assist store managers with operational and administrative tasks
• Collaborate with stores and the warehouse to ensure on-time replenishments
• Process and monitor store returns, ensuring proper tracking and issue resolution
• Support the opening of new stores by coordinating with various teams
• Coordinate cross-functionally to execute internal orders, considering warehouse capacity and stock levels
• Gain hands-on experience and learn from experienced retail professionals

Operations Retail Fulfillment Specialist

Operations Intern

Wholesale Operations Intern

Junior CSR, Product Compliance Specialist

Retail Operations Intern