Kaplan Test Prep

Financial Planning and Analysis

• Prepares and posts standard/adjusting journal entries
• Reconciles FA accounts and investigates/resolves reconciling items
• Completes daily process for federal and state funding
• Ensures compliance with rules surrounding Federal/State funding
• Completes special projects as required by management
• Ensures integrity of all information reported
• Other duties as assigned

Financial Aid Accounting Clerk

Collections

• Actively communicate with companies, institutions, and students in a professional and timely manner
• Ensure all billing is complete, accurate, timely, and up-to-date
• Manage aging of accounts and reduce impact to the organization’s bad debt
• Send billing to companies, institutions, students, and sponsors to secure funding
• Partner with other Kaplan and Purdue Global support teams to provide accurate responses to inquiries regarding products and services offered to companies, institutions, and students
• As necessary certify Military students’ eligibility using their respective process. (i.e., Vocational Rehabilitation, Go Army Education, Air Force, Marines, Navy, etc.)
• Organize workload to successfully follow-up on all queues and assigned department-shared email accounts
• Assist in the development and documentation of departmental Statements of Processes
• Troubleshoot problems identified and improve processes that benefit Kaplan, companies, institutions, and students
• Assist the Accounting Department in resolving deposit issues for month-end

Billing and Collections Specialist

Manager

• Develop Multiple-Choice Questions: Craft clear, precise, and legally accurate multiple-choice questions based on standards to ensure rigorous exam content.
• Develop Essay Questions: Craft clear, precise, and legally accurate state-specific essay questions based on standards to ensure rigorous exam content.
• Ensure Legal Accuracy: Conduct thorough legal research and verification for each question to maintain the integrity and accuracy of the exam materials.
• Review and Edit Questions: Collaborate with other writers and editors to review and refine questions, ensuring clarity and eliminating ambiguities.
• Manage Drafting Team - Administratively oversees a staff of content exam drafters to ensure compliance, accuracy, and quality.
• Adhere to Confidentiality Standards: Follow strict confidentiality protocols to protect the integrity of the exam content and prevent unauthorized disclosure.
• Apply Legal Expertise: Utilize in-depth knowledge of subjects such as Constitutional Law, Contracts, and Torts to develop relevant and challenging questions.
• Integrate Feedback: Implement feedback from reviews and supervisors to improve the quality and accuracy of questions continuously.
• Update Content Regularly: Stay current with changes in the law and update questions accordingly to keep the exam content relevant and accurate.
• Meet Deadlines: Work efficiently to meet project deadlines, ensuring timely delivery of high-quality exam questions.
• Collaborate with Team Members: Engage in regular communication and collaboration with team members to align on project goals and share best practices.

Manager, Exam Development

Analyst

• Analyze trends in the higher education market, including enrollment patterns, funding models, digital learning adoption, and institutional strategy.
• Develop business cases and data-driven insights to support new products, services, or partnership opportunities with colleges and universities.
• Collaborate with internal teams (product, marketing, operations, finance) to align strategy with client needs and industry developments.
• Translate complex data into actionable insights, presentations, and recommendations for senior leadership and external stakeholders.
• Monitor competitors and changes in the regulatory, policy, and technology environment affecting higher education institutions.
• Support client segmentation, pricing strategy, and market expansion planning.

Analyst, Strategy

Full-stack Engineer

• Programming software applications, components, or features based on project requirements
• Writing and conducting unit tests to ensure the functionality and quality of the software
• Implement and maintain test automation frameworks and tools to improve efficiency and coverage of automated testing
• Troubleshoot existing systems and applications
• Collaborate with Software engineers, QA engineers, Design team and Project managers
• Using version control systems to manage and track changes to code and collaborate with other engineers
• Working in an Agile environment & participating in story estimation, refinement, retro meetings etc.

Software Engineer I

• Conduct family consultations to understand educational goals, evaluate student profiles, and recommend tailored admissions consulting programs in order to drive enrollment and revenue growth.
• Convert prospective families into enrolled programs by delivering compelling program presentations, addressing questions, and guiding decision-making to meet and exceed enrollment targets.
• Source and qualify new leads through proactive outreach, referrals, and partnerships to expand the pipeline of prospective families and strengthen long-term business growth.
• Manage the consultation pipeline by scheduling, tracking, and following up with families to ensure consistent conversion rates and optimized sales performance.
• Maintain accurate records in CRM systems to track family interactions, progress, and outcomes, ensuring visibility into performance metrics and supporting data-driven decision-making.
• Collaborate with marketing and outreach teams to provide feedback on lead quality, campaign effectiveness, and market trends, ensuring continuous improvement in family acquisition strategies.
• Deliver limited direct admissions consulting to a small portfolio of families, providing strategic guidance on applications and timelines to demonstrate advising expertise and maintain service excellence.
• Monitor performance metrics such as conversion rates, consultation volumes, and revenue contribution to evaluate progress against goals and implement adjustments as needed.
• Provide insights and reporting to leadership on sales performance, lead generation, and family engagement trends to inform business strategy and operational priorities.
• Uphold Kaplan’s standards of professionalism and integrity by maintaining a student- and family-focused approach that ensures trust, satisfaction, and long-term brand credibility.

Financial Aid Accounting Clerk

Billing and Collections Specialist

Manager, Exam Development

Analyst, Strategy

Software Engineer I

Senior Manager, One-on-One Advising, Innovation & Advising