Student Success Manager – Nursing
Kaplan Test Prep
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $31,200 - $78,647 per year
Job Level
About the role
- Engage in recruiting efforts to attract and enroll qualified undergraduate and graduate students
- Advise and guide students regarding career and program interests, ensuring alignment with their academic and professional goals
- Manage all aspects of onboarding for enrolled students, providing financial guidance related to funding their education from enrollment through graduation
- Offer personalized advice and support, nurturing relationships, aligning degree outcomes with career goals
- Collaborate with academic and admissions departments along with faculty to ensure program alignment and student success
Requirements
- Bachelor Degree with a focus in Business, Education, Psychology, or Communications
- A minimum of 3 years of relevant experience counseling/advising, stellar customer service and/or sales concierge service, management of a large customer base
- Strong proficiency in utilizing technology for student management and engagement
- Technology: Knowledge and skills considered essential in using technology to assist individuals with understanding the online learning platform as well as career planning
- Familiarity with student information systems and CRM tools
Benefits
- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
student managementcareer planningcounselingadvisingcustomer servicesales concierge service
Soft Skills
relationship buildingcommunicationcollaborationguidancenurturing
Certifications
Bachelor Degree