Director, Workplace Technology & Services
Kapitus
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $157,000 - $252,000 per year
Job Level
About the role
- Shape and execute strategy for workplace and end-user technologies
- Lead IT Service Desk and end-user computing services
- Ensure operational excellence, security, and alignment with enterprise goals
- Oversee administration, performance, and reliability of enterprise databases
- Lead IAM strategy and operations including Okta and Active Directory
- Oversee configuration and administration of Jira and Confluence
- Establish governance for enterprise tool usage
- Define roadmaps for modernization and establish KPIs
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 15+ years in IT infrastructure/operations with 5+ years in leadership roles
- Strong expertise in database operations (SQL Server/MySQL/Postgres/NoSQL)
- Hands-on leadership experience with IAM platforms (AD, Azure AD, Okta, Ping, etc.)
- Proven experience administering and scaling Jira/Confluence or equivalent tools
- Strong understanding of ITIL, change management, and operational best practices
- Certifications: AWS/Azure Database Specialty, CISSP, CISM, Atlassian Certified Administrator, ITIL
- Experience in regulated industries (finance, healthcare, government)
Benefits
- Competitive Base Salary Range of $157,000- $252,000
- Annual Incentive Compensation Eligibility – Up to 15% annually
- Health Insurance: comprehensive medical, dental, and employer-paid vision plans
- 100% Company Paid Insurances: basic short-term and long-term disability insurance
- Voluntary Insurance: Supplemental life insurance and enhanced disability coverage
- Paid Maternity and Parental Leave
- LifeBalance Program: discounts on outdoor activities, arts, health, and fitness
- Plum Benefits Discount Program: exclusive discounts on shows, travel, car rentals
- Tuition Reimbursement: up to $5,000 annually in tuition reimbursement
- Transit Reimbursement for work-related travel
- Paid Time Off and Sick Time
- Retirement Benefits: 401K plan with a 25% match on employee contributions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
database operationsSQL ServerMySQLPostgresNoSQLIAM platformsActive DirectoryAzure ADOktaJira
Soft Skills
leadershipstrategic planningoperational excellencegovernancecommunicationcollaborationproblem-solvingchange managementperformance managementKPI establishment
Certifications
AWS Database SpecialtyAzure Database SpecialtyCISSPCISMAtlassian Certified AdministratorITIL