KAP AG

System Engineer – Satellite Sites, Saxony

KAP AG

full-time

Posted on:

Location Type: Hybrid

Location: Coswig • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Classify and document incoming requests and incidents using our ticketing system
  • Analyze and resolve complex IT issues across local and cloud infrastructures from multiple vendors
  • Manage and maintain a hybrid infrastructure (Active Directory and Entra ID)
  • Provide general user support and assistance with IT questions and problems at various locations
  • Work with common solutions from various vendors for virtualization, backup, networking, as well as client and server operating systems
  • Create and maintain IT documentation
  • Set up and install IT equipment such as PCs, notebooks and smartphones

Requirements

  • Completed vocational training, e.g., as an IT specialist for system integration, or further IT qualification with relevant experience in an IT service desk or technical support
  • Experience with Microsoft 365 services and with client operating systems Windows 10/11 and server operating systems (from Windows Server 2019)
  • Knowledge of and practical experience with Active Directory and Entra ID
  • Strong communication skills and customer orientation
  • Good German and English skills, both written and spoken; basic Polish is desirable
  • Willingness to travel to provide local support to our satellite sites in Coswig, Döbeln, Leisnig and Heinsdorfergrund
  • Valid driving license (Class B)
Benefits
  • An exciting and attractive area of responsibility within an international corporation
  • Work in an enthusiastic, open-minded and dynamic team
  • Company car
  • Mobile working (remote work options)
  • Flexible working hours, individual development opportunities, JobRad (company bike leasing), company pension scheme (bAV), beverage flat-rate and much more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT service desktechnical supportMicrosoft 365Windows 10Windows 11Windows Server 2019Active DirectoryEntra IDvirtualizationbackup
Soft skills
communication skillscustomer orientation
Certifications
vocational training in ITIT qualification