KAP AG

Systems Engineer

• Classification and documentation of incoming requests and incidents using our ticketing system
• Analysis and resolution of complex IT issues across local and cloud infrastructures involving multiple vendors
• Management and maintenance of a hybrid infrastructure (Active Directory and Entra ID)
• General user support and assistance with IT questions and problems at various locations
• Working with common solutions from different vendors for virtualization, backup, networking, and client/server operating systems
• Creation of IT documentation
• Setup and installation of IT equipment, such as PCs, notebooks and smartphones

System Engineer – External Sites in Saxony