KAP AG

Systems Engineer

• Classify and document incoming requests and incidents using our ticketing system
• Analyze and resolve complex IT issues across local and cloud infrastructures from multiple vendors
• Manage and maintain a hybrid infrastructure (Active Directory and Entra ID)
• Provide general user support and assistance with IT questions and problems at various sites
• Work with common solutions from different vendors for virtualization, backup, networking, and client and server operating systems
• Create IT documentation
• Set up and install IT equipment such as PCs, notebooks and smartphones

System Engineer – Satellite Sites

Sales

• You build long-term sales partnerships and further develop new and existing key accounts through excellent service and your sales expertise
• You work in the field, present solutions on-site and strengthen customer relationships within your sales territory (DACH & Benelux)
• Through market analyses, the use of modern tools and continuous training, you proactively identify growth opportunities and trends
• You work closely with R&D, production and inside sales to optimally meet customer needs
• You actively help shape the sales strategy and take responsibility for results and budget planning
• You work purposefully and self-organized in a dynamic environment as part of an international team

System Engineer – Satellite Sites

Area Sales Manager, DACH & BeNeLux Region