Senior Director, Client Service

Kantar

Senior Director leading complex brand and advertising programs for a major financial services client in Charlotte, NC. Guiding junior colleagues and ensuring quality delivery without direct reports.

Posted 6/23/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSenior💰 $120,000 - $140,000 per yearWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

brand managementadvertising programsresearch designclient management

Soft Skills

client judgementcommunicationcoachingdelegationleadership

Industry Keywords

commercial disciplineportfolio revenuethought leadershipstorytelling

About the role

Key responsibilities & impact

Lead complex brand and advertising programs
Act as a trusted adviser to senior client contacts
Ensure work is delivered with quality, pace, and commercial discipline
Guide a large team of junior colleagues through day-to-day delegation
Drive commercial agenda/goals for portfolio revenue
Provide guidance and contribute to expertise, thought leadership, design, storytelling, and client management of accounts

Requirements

What you’ll need

Strong client judgement
Ability to translate complexity into clear direction
Experience owning or developing relationships with clients
Consults on research design (survey, sample, specs, deliverables)
Experience managing brand and advertising programs
Ability to coach and support junior colleagues
Knowledge of commercial priorities for the business/portfolio

Benefits

Comp & perks

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement, Commuter benefits
Unlimited PTO