Vice President, Client Service

Kantar

Vice President, Client Service at Kantar, managing brand research and client relationships while driving revenue. Seeking an experienced adviser to lead complex accounts and contribute to team culture.

Posted 5/24/2026full-timeNew York City • Connecticut, New York • 🇺🇸 United StatesLead💰 $128,900 - $157,533 per yearWebsite

About the role

Key responsibilities & impact

Responsible for revenue targets that will build to a team’s book of business.
Will actively contribute to building Kantar’s network of brand experts who deliver quality data and insights to their clients.
Leads mid-size to large, complex accounts; both overseeing accounts and involved in day to day of projects.
Provides guidance to team and contributes to expertise, thought leadership, design, storytelling, and client management of accounts.
Responsible for employee engagement and contributes to building Brand Performance team culture.

Requirements

What you’ll need

An experienced, trusted adviser to Kantar’s clients and people with inherent understanding of brand research and its purpose within a broader ecosystem.
Acts as escalation point on designated accounts and accounts within downline for issues/escalations that arise, through to resolution.
Responsible for delivering on client servicing values and driving client satisfaction throughout the team.
Accountable for profitability of accounts.
May manage 2-3.

Benefits

Comp & perks

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement
Commuter benefits
Unlimited PTO

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

client managementthought leadershipstorytellingemployee engagementteam cultureadvisory skillsproblem resolutionaccountabilityclient servicingdriving client satisfaction