Senior Director, Client Service

Kantar

Senior Director responsible for driving Brand Performance work with a focus on the AT&T client. Leading complex programs and managing team delivery for impactful insights.

Posted 5/3/2026full-timeAtlanta • Connecticut, Illinois, Massachusetts, Missouri, New York • 🇺🇸 United StatesSenior💰 $97,400 - $162,300 per yearWebsite

About the role

Key responsibilities & impact

Responsible for profitable delivery of Brand Performance work for ~5-6M revenue
Actively contribute to building Kantar’s network of brand experts
Lead large, complex programs and provide guidance to team
Consult on research design and deliver on client servicing values
Manage downline and contribute to building Brand Performance team culture
Act as a positive role model and drive towards organizational goals

Requirements

What you’ll need

Experienced, trusted adviser to clients with understanding of brand research
Responsible for revenue targets with ~5-6M revenue for AT&T client
Knowledge of commercial priorities for portfolio
Ability to lead large, complex programs and manage day-to-day projects
Provide guidance in expertise, thought leadership, design, storytelling, and client management
Consult on research design (survey, sample, specs, deliverables)
Accountable for profitability and client servicing values
People management experience, managing 2-3 downline
Contributes to strategic priorities and manages Brand Performance training needs

Benefits

Comp & perks

Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with match
Tuition Reimbursement
Commuter benefits
Unlimited PTO

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

brand researchresearch designsurvey designsample designspecificationsdeliverablesclient managementthought leadershipstorytellingprofitability management

Soft Skills

leadershipclient advisoryteam guidancepeople managementorganizational goal orientationculture buildingstrategic prioritizationcommunicationconsultative skillspositive role modeling