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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead the team of SDRs distributed across PODs, ensuring coverage and performance in all PODs.
- Conduct recurring 1:1s, individual development plans and ongoing coaching based on data (CRM and call analysis).
- Monitor ramp-up of new SDRs and reduce time-to-productivity for new hires.
- Actively participate in the recruitment, selection and onboarding processes for the pre-sales team.
- Keep the team engaged with clear goals and a healthy, meritocratic performance culture.
- Own top-of-funnel metrics: volume of MQLs worked, MQL → SQL conversion, time to first contact, disqualification rate and demo generation.
- Ensure the team meets the target number of demos completed — a metric that directly impacts SDRs' variable compensation under our commission model.
- Monitor the health of the leads funnel daily (MQL → 1st Contact → New Attempts → Connected → Qualified/Disqualified) and act quickly on deviations.
- Ensure adherence to the ICP: make sure the team correctly qualifies leads that actually process payments and/or receipts on Kamino, preventing out-of-profile leads from entering the sales pipeline.
- Ensure data hygiene and reliability in the CRM as the basis for analysis and forecasting.
- Maintain and evolve prospecting playbooks, qualification scripts and contact cadences.
- Analyze performance by SDR, by POD and by source channel/ad, identifying lead-quality patterns and optimization opportunities.
- Use call analysis to identify discovery gaps, objection patterns and coaching opportunities.
- Act as a bridge between Pre-Sales, Sales (AEs) and Marketing/Demand Generation, closing the feedback loop on lead quality and volume.
- Support commercial leadership with data, diagnostics and recommendations for pipeline and capacity decisions.
Requirements
What you’ll need- Solid experience in pre-sales / SDR in B2B sales, preferably in SaaS, fintech or technology.
- Prior experience in leading or coordinating SDR teams (people and target management).
- Strong command of top-of-funnel, conversion metrics and inbound operations.
- Fluent with CRM systems (HubSpot is a relevant plus) and a data-oriented mindset — comfortable with spreadsheets, reports and funnel analysis.
- Proven ability in coaching and developing people.
- Ownership mindset: organization, process rigor and a sense of urgency.
- Clear communicator with the ability to work cross-functionally with Sales and Marketing.
Benefits
Comp & perks- SulAmérica Special 100 Health Plan including legal dependents, with no monthly fee and no co-payment — comprehensive healthcare coverage.
- OdontoMais SulAmérica Dental Plan — for worry-free smiles.
- Life Insurance — because feeling protected matters.
- Flash Card — an essential perk.
- Wellhub (Gympass) and TotalPass — choose your preferred option.
- Private pension plan.
- Birthday day off — take a day off during your birthday week.
- Possibility of receiving stock options after one year of employment — equity upside.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-salesSDRB2B salestop-of-funnel metricsconversion metricsinbound operationscoachingdata analysisfunnel analysisCRM
Soft Skills
leadershipcoachingcommunicationorganizational skillsprocess rigorsense of urgencycross-functional collaborationengagementgoal settingperformance culture
