Kameha Grand Bonn

Administrative Assistant

• Co-responsible for leading and motivating the Front Office team
• Support your team in day-to-day operations
• Complaint management
• Responsible for staff scheduling and vacation planning, as well as MOD (Manager on Duty) shifts
• Deputise for and support the Front Office Manager
• Contribute to the development and implementation of new processes
• Conduct trainings and onboarding for new employees

Assistant Front Office Manager

• Responsible for leading, organizing and motivating the Front Office team
• Creating staff schedules and managing vacation planning, and taking on Manager-on-Duty (MOD) shifts
• Supporting the team in day-to-day operations
• Responsible for professional complaint management
• Conducting recruitment interviews, performance appraisals and employee meetings
• Preparing reports and statistics
• Developing and implementing new processes
• Conducting training sessions for staff