Implementation Specialist

Kalepa

Implementation Specialist at Kalepa responsible for deploying AI platform for insurance tech clients. Collaborating with teams to ensure successful onboarding and project deadlines.

Posted 4/30/2026full-timeRemote • Utah • 🇺🇸 United StatesJuniorMid-Level💰 $105,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

SQLSwitching

About the role

Key responsibilities & impact

Leverage deep expertise in Kalepa's platform, insurance, and our clients' businesses to efficiently configure and deploy Kalepa's AI platform
Drive initial client setup and configuration, delivering high-value outcomes aligned with client expectations and transitioning seamlessly to a best-practice operating model
Collaborate with Client Success and Product teams to keep projects on track and on time
Triage, investigate, and clearly communicate client-reported issues and feedback
Manage multiple simultaneous implementations by prioritizing effectively and context-switching with ease
Continuously improve delivery efficiency through scalable processes, and improved documentation and methodologies
Think critically about how to evolve our internal tools and external-facing workflows as our client base grows
Improve delivery efficiency through the development of scalable processes, pre-configured templates, and improved methodologies
Own client-facing implementation documentation, including guides, specs, and training materials

Requirements

What you’ll need

2-3 years of experience supporting or deploying highly configurable software platforms
Technical proficiency: comfortable with complex enterprise technology platforms, and proficient in SQL / Excel data analysis, validation, and transformation
Candidates must have superior organizational and time-management skills
Process-oriented with an eye toward continuous improvement
The ideal candidate must be independent, adaptable and can thrive in a fast-paced environment
[Bonus] Previous experience in insurance or financial technology software implementations

Benefits

Comp & perks

Competitive salary (based on experience level).
Significant equity options package.
401(k) plan with employer match (regardless of employee contribution)
Excellent benefits: 100% covered medical, 100% covered vision and dental for individuals and families, and others
Work with an ambitious, smart, global, and fun team to transform a $7T global industry.
20 days of PTO a year
Global team offsites (2021 - Playa del Carmen, 2022 - Rome, 2023 - Buenos Aires, 2024 - Lisbon, 2025 - Cartagena)
Healthy living/gym stipend. Mobile phone bill stipend.
Continuing education credits.

ATS Keywords

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Hard Skills & Tools

SQLExceldata analysisdata validationdata transformationsoftware platform deploymentconfiguration managementprocess improvementdocumentationtemplate development

Soft Skills

organizational skillstime-management skillscritical thinkingadaptabilityindependencecollaborationcommunicationprioritizationcontext-switchingproblem-solving