Partner with People Leaders: Support our teams with employee relations, performance management, and coaching conversations that align with our values and business priorities.
Drive Operational Rigor: Manage and support tactical HR processes such as annual performance reviews, engagement surveys, and employee check-ins.
Lead and support employee culture programs such as ERGs, engagement initiatives, and company-wide announcements that foster belonging and reinforce Kajabi’s values.
Document employee separations and exit conversations with clarity, empathy, and compliance.
Own the Follow-Through: Track action items from employee conversations, investigations, or manager coaching sessions to ensure next steps happen on time.
Collaborate Across People Ops: Coordinate with Total Rewards, Legal, and Talent teams to ensure alignment on compensation, benefits, and compliance topics.
Spot Risks Early: Raise concerns proactively and help leaders think through decisions that balance empathy, accountability, and business risk.
Requirements
4+ years of progressive HR experience, including hands-on employee relations and performance coaching
Experience across core HR functions: compensation, benefits, policies, compliance, and employee engagement
Experience partnering with and advising business leaders and managers on employee engagement concerns and initiatives, helping translate feedback into actionable solutions
Proven ability to manage multiple HR cases and processes simultaneously with accuracy, follow-through, and attention to detail
Agility in a fast-moving environment, comfortable juggling competing business needs, pivoting quickly, and staying focused on outcomes even when priorities shift
Comfort with ambiguity at times, skilled at clarifying unclear requests, and shaping solutions that balance business needs with HR frameworks and compliance
Curiosity and hands-on interest in leveraging AI tools to streamline HR processes (such as performance calibrations, documentation, analytics) and continuously improve how we work
Clear, confident communication skills
A proactive, self-starter mindset, moving things forward without waiting for instructions
Familiarity with HR systems (HRIS, performance platforms, compliance systems) and the ability to use them to keep data clean, updated, and actionable
Passion for people, with emotional intelligence and a commitment to helping leaders and employees succeed
Experience in a SAAS organization with a remote/hybrid, fast-paced environment preferred
Experience working with offshore or global employee populations a plus.
Benefits
Company paid premiums for medical, dental and vision insurance for self and family.
Company sponsored HSA account.
Company 401K, 100% match up to 6% of employee contributions.
Flexible vacation policy.
Fitness incentives package.
Company funded mental health resources.
Wellness perks.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.