Kaizen Labs

Strategy & Operations Lead

Kaizen Labs

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $160,000 - $180,000 per year

Job Level

Senior

About the role

  • Conduct in-depth market research to identify opportunities and develop a thesis for Kaizen's positioning, backed by data.
  • Map out competitive offerings and current technology gaps in the market.
  • Transition market insights into a practical GTM plan for breaking in.
  • Execute early GTM plan, secure our early wins, and build playbook for a sales team.
  • Drive pre-sale activities, including product demonstrations and proposal development.
  • Become deeply familiar with regulatory, compliance, and procurement requirements.
  • Partner with design team to build wireframes and mockups for prospective customers and RFP opportunities.
  • Map out product functionality and customer requirements to existing product and modules.
  • Build and nurture relationships with state agencies, city leaders, lobbyists, and advocacy groups relevant to each vertical.
  • Regularly attend conferences and trade shows to meet customers where they are and build market intel.

Requirements

  • 5+ years of experience in strategy, operations, or product management roles, preferably in B2G or B2B SaaS companies
  • Experience and willingness to leverage a suite of AI tools to amplify efforts
  • Proven track record of successfully launching new products or entering new markets
  • Strong understanding of government technology landscape and procurement processes
  • Excellent analytical and problem-solving skills
  • Outstanding communication and presentation abilities
  • Experience working in fast-paced, high-growth startup environments
  • Ability to work independently and manage multiple priorities effectively
  • Passionate about civic technology and improving government services
Benefits
  • Comprehensive Health Coverage
  • Dental, Vision & Financial Wellness
  • Parental Leave That Supports Families
  • Everyday Support & Flexibility
  • Perks That Make Life Better
  • Time Off to Recharge

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
market researchGTM planproduct demonstrationsproposal developmentwireframesmockupsproduct functionalitycustomer requirementsAI toolsproduct management
Soft skills
analytical skillsproblem-solving skillscommunication skillspresentation abilitiesindependent worktime managementrelationship buildingadaptabilitycollaborationpassion for civic technology
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