Creative Director

Kaizen Labs

Creative Director responsible for brand and content design initiatives at Kaizen, a tech company transforming government services. Leveraging content for recruitment, contracts, and public trust rebuilding.

Posted 5/27/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $150,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own Kaizen's content engine end-to-end across video, podcast, written, and visual formats for employer brand, investor brand, and customer-facing channels.
Define and document the brand strategy, voice, and visual guidelines that scale across every team and touchpoint.
Produce video and podcast content that brings the mission, our customers, and our team to life.
Design and beautify sales assets, proposals, case studies, and one-pagers in close partnership with sales, customer success, and proposals.
Lead website overhauls, marketing collateral, swag, and event presence so Kaizen shows up with intention at every conference, board meeting, and recruiting moment.
Partner with product designers to weave Kaizen's brand identity seamlessly into the resident and public servant experience.
Support executive leadership with engaging communications for internal and external audiences, including board meetings, investor updates, and customer on-sites.
Quarterback third-party PR firms, video production vendors, and freelance creatives to extend your output without expanding the team.
Use AI tools across the workflow to scale a team of 1 into the output of a full creative department.

Requirements

What you’ll need

5 -10 years of brand and content design experience at a scaling tech company, ideally selling into regulated industries.
You are a content creator at heart, and scrappily getting content while hopping on multiple flights a week with your gear doesn’t scare you. It gives you energy.
Extremely sharp written and communication skills.
A portfolio that demonstrates range across video, brand systems, marketing collateral, and digital touch-points **(a portfolio link is required as part of your application)**.
Hands-on fluency with video and content production, not just static design or art direction.
Brand strategy chops: you think about positioning and narrative, not just execution.
AI-native instincts: you are constantly experimenting with new tools and using them to scale your own output.
Self-direction in white space: you are energized by a blank canvas and do not need a playbook to move.

Benefits

Comp & perks

Comprehensive medical through Oxford/United — Gold and Platinum PPO plans, with 85% of premiums covered on the Platinum plan and a $0 employee premium option.
Dental through Guardian PPO and vision through Beam, with 99% of employee premiums covered and 50% for dependents.
$100,000 in fully paid life insurance.
FSA and Dependent Care FSA.
401(k) access through Guideline.
16 weeks of fully paid parental leave for birthing parents.
10 weeks fully paid for non-birthing parents.
Unlimited PTO, closed for all federal holidays, and company-wide winter break the week of Christmas.
Up to $750 one-time home office or desk setup stipend for NYC-based employees.
$500 for remote employees.
$50/month commuter benefit (company contribution).
Expensed lunch 3x a week while in the office.
Company-provided laptop.
Fully covered gym membership at Grindhouse — right across the street from our office at 47 W 17th St (and in Williamsburg).
A $225/month value, on us.
For remote employees, $100/month dedicated to gym or physical fitness reimbursement.
$300/quarter pet care stipend.
$100/month utility stipend.
$500/year professional development.
$250/year recreation.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content designvideo productionpodcast productionbrand strategymarketing collateral designvisual guidelinescontent creationdigital touch-pointsnarrative positioningAI tools

Soft Skills

written communicationself-directioncreativitycollaborationleadershipadaptabilityenergystrategic thinkingengagementproblem-solving