
Sales and Student Advising
Kaiserswerther Diakonie
full-time
Posted on:
Location Type: Office
Location: Düsseldorf • Germany
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Job Level
About the role
- Active academic advising of prospective students (by phone, digitally and on-site)
- Qualified support and guidance of prospective students throughout the entire customer journey up to enrollment/application
- Use and further development of our CRM system HubSpot, in particular: segmentation of leads by target groups, interests and study formats
- Systematic outreach, follow-up and nurturing of leads
- Documentation and analysis of advising and sales activities
- Planning, organizing and conducting information events, advising days, online information evenings and trade fairs
- Support in the development and implementation of sales and recruitment strategies for degree programs
- Maintenance of contacts with schools and external education partners
Requirements
- Completed degree or comparable qualification in communication or sales
- Professional experience in sales, student advising, the education sector or in advisory-intensive customer contact
- Very good knowledge of working with CRM systems, ideally HubSpot
- Strong communication and counseling skills as well as a confident, service-oriented manner
- Enjoyment of proactive outreach, relationship building and target-group oriented advising
- Structured, independent and results-oriented way of working
- Identification with the educational mission of a university of applied sciences and interest in topics such as health, nursing, education or social work
- You are a team player
Benefits
- Attractive employment in accordance with the BAT-KF collective agreement with company pension scheme
- Annual special payment
- Child allowance where applicable
- Subsidy for the Deutschlandticket (public transport pass)
- JobRad (company bike leasing)
- Many other benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer journeysales strategieslead segmentationdocumentationanalysisevent planningadvisingcounseling
Soft Skills
communication skillsservice-orientedrelationship buildingproactive outreachstructured workingindependent workingresults-orientedteam player
Certifications
degree in communicationdegree in sales