Kainos

Graduate Workday SMART Consultant – Client Support

Kainos

full-time

Posted on:

Location Type: Hybrid

Location: Belfast • 🇬🇧 United Kingdom

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Salary

💰 £28,000 - £31,000 per year

Job Level

Entry Level

Tech Stack

Cloud

About the role

  • Work as part of a large global team supporting cloud-based Smart™ Automated Testing, Audit and Shield Applications.
  • Provide support to customers as part of the Kainos Smart™ Gold Service.
  • Perform analysis on customer test coverage to recommend enhancements and improvements.
  • Design, build, troubleshoot and perform Quality Assurance on Smart™ test packs.
  • Train customer teams and colleagues on Smart™ Test, Audit and Shield Applications.
  • Contribute to the continuous improvement of the Kainos Smart™ Product Suite by suggesting new features & functionality.

Requirements

  • Currently studying towards, or already obtained, at least a Level 6 bachelor's degree in a relevant technical and/or business subject, e.g., IT/Computer Science, Engineering, Business, Human Resources, Economics etc.
  • Excellent customer focus, with experience in a customer-facing environment.
  • Positive can-do attitude, with the ability to work independently and to adapt your style and practices, to respond to changing circumstances and customer needs
  • Clear and effective communicator (both written and verbal).
  • Ability to prioritise and plan your workload and meet key deadlines.
  • Good commercial awareness and understanding of project and business dynamics.
  • Excellent attention to detail.
  • Familiarity with generative technologies (such as Generative AI tools) to drive innovation, streamline processes, or deliver impactful results within the role.
Benefits
  • Professional development opportunities
  • Diverse and inclusive work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Quality AssuranceAutomated TestingTest Coverage AnalysisTroubleshootingDesignBuildEnhancementsImprovementsContinuous ImprovementFeature Suggestion
Soft skills
Customer FocusPositive AttitudeAdaptabilityCommunicationPrioritizationPlanningAttention to DetailIndependenceCommercial AwarenessProblem Solving
Certifications
Level 6 Bachelor's Degree