Senior Support Engineer – EDM
Kainos
full-time
Posted on:
Location Type: Hybrid
Location: Belfast • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
AWSCloudJavaJavaScriptNode.jsSOAP
About the role
- Deliver high-quality technical support to external customers.
- Diagnose complex issues and build internal tools.
- Drive service improvements and take ownership of problems.
- Mentor more junior team members and contribute to system reliability.
- Partner with engineering, product, and DevOps teams to influence improvements in stability and user experience.
- Document findings, solutions, and best practices in internal knowledge bases.
Requirements
- Experience working with Workday Extend and/or Cloud technologies preferably AWS.
- Experience with working with web service technologies (REST, SOAP).
- Experience developing Workday Extend applications.
- Strong development experience in working with Java/Node JS languages.
- Experience developing serverless AWS apps.
- Experience working with CI/CD pipelines.
- Experience developing & coding within agile delivery environments.
- Experience of having a great customer focus.
- Proven ability of strong team skills, including taking direction from others.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Workday ExtendAWSRESTSOAPJavaNode JSserverless applicationsCI/CD pipelinesagile delivery
Soft skills
customer focusteam skillsmentoringproblem ownershipservice improvement