FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Pathways Administrator
KaikarangaPathways Administrator managing client referrals, ensuring communication and workflow at Kaikaranga. Supporting clients and internal teams with accurate documentation and respectful communication.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills with a focus on accuracy, confidentiality, and effective communication. Proficient in managing referrals and utilizing digital systems for task allocation and workflow monitoring.
Highest-signal resume keywords
Strong Administrative SkillsOrganizational SkillsSocrates Case Management SystemClear CommunicationConfidentiality Commitment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailSolutions-FocusedWarm Communication
Tools & Technologies
Digital SystemsReferral Portals
Industry Keywords
Risk and Prioritisation FrameworkData EntryPrivacy ProtectionCode of RightsTask Allocation
About the role
Key responsibilities & impact- Upload and prioritise new referrals in Socrates using our risk and prioritisation framework
- Provide support in the Pathways inbox by allocating tasks, actioning queries, and escalating where needed
- Help manage the referral portals and communication of outcomes
- Request further documentation or information when a referral needs it
- Send acknowledgement messages and provide basic guidance on documentation requirements
- Keep records, correspondence, and data entry accurate and audit-ready across all systems
- Acknowledge and escalate complaints or appeals appropriately
- Protect the privacy and dignity of every person whose information passes through your hands, in line with the Code of Rights and relevant legislation
- Support scheduling by allocating referrals and monitoring workflow across teams
Requirements
What you’ll need- Strong administrative and organisational skills, with an eye for accuracy
- Confidence working across digital systems, portals, and either Socrates or a similar case management system
- A genuine commitment to confidentiality and treating people with respect
- Clear, warm communication - whether it's a phone call, an email, or a note in a file
- The ability to stay steady, organised, and solutions-focused when things get busy
Benefits
Comp & perks- Health insurance
- Flexible work arrangements