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Kafene

Associate Regional Business Consultant

Kafene

Entry-level Associate Regional Business Consultant for Kafene, focusing on merchant onboarding and account management with remote field visits.

Posted 5/9/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact
  • Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport
  • Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding
  • In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion
  • Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans
  • CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records
  • Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies

Requirements

What you’ll need
  • 1-2 years of experience in retail, sales, or customer-facing roles
  • Valid driver's license and reliable transportation
  • Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required
  • Familiarity with CRM tools such as HubSpot or Map My Customers
  • Prior field sales or account support experience

Benefits

Comp & perks
  • Base Salary: Earn a competitive base salary of $55,000 to $65,000
  • Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
  • Retirement Benefits: Begin planning for your future from day one with our 401 (k) plan.
  • Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.

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Soft Skills
relationship managementcoachingperformance monitoringcommunicationcollaboration