Partner Success Manager
Kafene
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Serve as the primary point of contact for assigned retail partners, building and maintaining high-impact relationships.
- Conduct in-person visits, remote consultations, and structured follow-ups to promote partner engagement and performance.
- Lead training and product presentations to increase utilization and conversion.
- Deliver quarterly business reviews (QBRs) with performance insights and improvement plans.
- Develop and execute territory-level sales strategies to meet or exceed established goals.
- Monitor and report on sales KPIs and growth targets.
- Negotiate and support contractual and operational agreements with partners.
- Collaborate on in-store implementation of marketing and technical solutions (e.g., point-of-sale integration).
Requirements
- 2–5 years of experience in account management, territory sales, or partner-facing roles, ideally in fintech, retail services, SaaS, or point-of-sale environments.
- A proven ability to build trusted relationships with external partners and drive adoption, performance, and revenue growth across a portfolio of accounts.
- Strong analytical and communication skills, with experience using data, KPIs, and CRM tools (e.g., HubSpot) to prioritize efforts and tell a clear performance story.
- Comfort working cross-functionally and in fast-growing environments, with the ability to balance autonomy, accountability, and compliance requirements.
Benefits
- $60-75K Base Salary with an additional performance-based bonus opportunity of up to 30% of base salary.
- Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
- Retirement Benefits: Begin planning for your future from day one with our 401k plan.
- Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementterritory salessales strategiesperformance insightsKPI monitoringcontract negotiationdata analysis
Soft skills
relationship buildingcommunicationanalytical skillscross-functional collaborationautonomyaccountability