Kaeser Compressors USA

Administrative Assistant

• Supports the training team in planning, coordinating, and maintaining records of training programs.
• Coordinates instructors, guest speakers, and training venues for various learning events.
• Acts as the backbone of the department, ensuring smooth operation and high-quality delivery of all training-related activities.
• Actively promote our training programs through various marketing activities, including in-person demonstrations and digital marketing campaigns.
• Set up and manage internal training web pages, including adding/removing content, creating visually appealing layouts, posting updates, and driving engagement.
• Organize and coordinate training events, including scheduling classes, booking venues, arranging instructors and guest speakers, and ensuring all logistics are handled smoothly.
• Utilize our Learning Management System (LMS) to schedule classes, maintain training records (e.g., trainee rosters, schedules, attendance), and distribute course certificates.
• Serve as a primary point of contact for training participants, addressing inquiries, and providing guidance on available training resources.
• Handle administrative tasks such as answering emails, ordering supplies, handling billing/invoicing related to training, and maintaining training records.
• Identify potential issues before they arise and take proactive steps to address them.
• Demonstrate the ability to work independently, manage multiple tasks, and adapt to changing needs.
• Create reports to analyze employee engagement with training programs, including tracking participation rates and feedback.
• Coordinate and set up appointments for one-on-one career development discussions and help employees create development action plans.

Training Administrative Assistant

Manager

• Supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department
• Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance and troubleshooting
• Assist in generating quotes for service repairs/maintenance agreements
• Implement and maintain a comprehensive Service Technician training program
• Work with the sales force to ensure proper installation and design
• Maintain the parts department including inventory

Branch Service Manager

Field Engineer

• Evaluate new item/parts or our products for feasibility in respect to use, handling, servicing, maintaining, function and practicality
• Assist Technical Service Support and Product Management departments in finding alternatives and solutions to problems
• Assist in inspecting and evaluating defective items returned under warranty
• Instruct and support the Training Department for Kaeser service and maintenance schools
• Assist with performing compressor performance test in the field and in-house
• Provide technical assistance to Branches, Distributors and customers as required
• Provide telephone and email troubleshooting support to the Technical Service Support department
• Extensive travel to the jobsite – 30% or more

National Service Engineer

Account Manager

• Call on end-customers in their territory to promote and sell energy saving air compressors
• Acquire the knowledge and technical expertise necessary to design and sell quality air systems
• Be responsible for professionally representing Kaeser at all times
• Use a variety of Kaeser-provided sales tools
• Reach and maintain sales goals

Branch Territory Manager

Administration

• Receive and route incoming customer requests via phone and email
• Support material management activities at the branch including shipping, receiving and returning of parts
• Administrative support to managers within the branch
• Performs all other duties assigned by the Manager

Training Administrative Assistant

Branch Service Manager

National Service Engineer

Branch Territory Manager

Branch Service Administrator