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About the role
Key responsibilities & impact- Operate a multi-line telephone system to relay incoming and interoffice calls
- Answers and transfers phone calls, or relays messages
- Greets and registers visitors, informs employees of the visitor's arrival, and directs visitors to the appropriate meeting room
- Collects and distributes mail
- Schedules meetings, and arranges for conference rooms or makes other logistical arrangements as required
- Maintain a clean and neat reception area
- Operates office machines such as printers, faxes, and machines
- Prepare and process expense accounts and other miscellaneous documents
- Arrange executive staff travel, hotel accommodations, and car rentals
- Assist in scheduling meetings, coordinating agendas, room preparation, and ensuring that necessary material is available
- Provides clerical support to the HR department
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.
Requirements
What you’ll need- Experience 6 months to 2 years experience as a receptionist using a multiline phone system
- Advanced interpersonal skills including the ability to communicate effectively both orally and in writing with managers, supervisors, employees and the general public
- Ability to consistently project a professional demeanor and maintain a high level of confidentiality
- Ability to utilize good judgment and work independently while recognizing the importance of working within established procedures and departmental requirements
- Ability to independently problem-solve as well as become familiar with organizational structure in order to effectively handle and direct inquiries to the appropriate individual or resource
- Strong organizational skills supporting the ability to multi-task in simultaneously satisfying multiple demands
- Proficiency in use of Google Suite
Benefits
Comp & perks- Medical, Dental, and Vision plan
- Paid Holidays (11 per year)
- Flexible PTO for exempt employees; generous PTO for non-exempt employees
- HAS, FSA and 401K matching plans
- Paid sick time, as well as short and long-term disability insurance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
multiline phone systemclerical supportexpense account processingscheduling meetingslogistical arrangementsmail distributionvisitor registrationproblem-solvingoffice machine operation
Soft Skills
interpersonal skillseffective communicationprofessional demeanorconfidentialityjudgmentindependenceorganizational skillsmulti-tasking