Strategic Account Manager

Körber

Strategic Account Manager selling MES software for pharmaceutical and biotech manufacturing. Developing global account strategies, executive relationships, value solutions, and customer programs.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Strategic Account Management within the Pharma, Biotech, and Cell & Gene industries, with a strong focus on customer relationship management, sales in the MES space, and effective communication with stakeholders at all levels. Proven ability to develop and implement global account strategies while aligning short-term objectives with strategic goals.

Highest-signal resume keywords

Strategic Account ManagementSales Experience in MESCustomer Relationship ManagementIT Project Delivery in Regulated IndustryIPMA/PMP Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Strategy DevelopmentAccount ManagementValue Solution CreationKey Account Metrics ForecastingContract Management

Soft Skills

Excellent Communication SkillsDecision-Influencing SkillsNegotiation SkillsTeam CollaborationOrganizational Skills

Tools & Technologies

CRM SoftwareMS Office

Certifications & Qualifications

IPMA CertificationPMP Certification

Industry Keywords

PharmaBiotechCell & GeneMESGlobal Team Experience

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Drive strategic account strategies and serve as the lead point of contact for customer account management matters
Develop and implement global account strategies for strategic accounts within the Pharma, Biotech, and Cell & Gene industries
Centrally manage customer relationships and interfaces, including customer satisfaction, strategic global topics, escalations, and contract management
Create value solutions and quantify value for key customers, working with Product Management to further develop the product portfolio
Provide management support and management consulting to customers for global MES programs
Report to executive management regarding corporate and business objectives for assigned key accounts
Advance the Strategic Account Management methodology
Communicate monthly and quarterly initiative progress to internal and external stakeholders
Collaborate with internal and external resources
Forecast and track key account metrics

Requirements

What you’ll need

Strong track record of sales in the MES space
5–10 years of sales experience
Excellent verbal and written communication skills
Ability to communicate precisely and effectively from department to C-level
Strong decision-influencing and negotiation skills
Ability to collaborate in a team environment and drive results within a matrix organization
Ideally, experience working as part of a global team
Ability to align short-term objectives with overall strategic goals
Superior ability to remain composed and organized in a high-paced work environment
Self-motivated, energetic, and enthusiastic personality
Experience defining and delivering IT projects in the regulated industry
Willingness to travel to customer sites and corporate office locations
Experience with CRM software and MS Office
IPMA/PMP certification is a plus

Benefits

Comp & perks

Modern work environment with open culture towards improvements and new ideas
Part of a global operating company with a wide customer basis and growing business
International cooperation within group-expert network to implement corporate-wide concepts
Team focused on customer requirements
Attractive compensation package including health, dental, vision insurance and retirement plan