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Field Service Engineer
KörberField Service Engineer traveling to customer sites for repairs and maintenance in the pharmaceutical industry. Support and maintain equipment with a focus on customer satisfaction and quality service.
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Travel to customer sites for initial commissioning/debug
- Travel to customer sites to perform repair, maintenance or SLA service on Equipment
- Flexibility to support customers with potential short notice and off schedule days
- Determine and report defective materials or questionable conditions for further service
- Ensure the customer’s machine has a quality cosmetic appearance upon completion
- Perform advance diagnosis, testing, and repairs
- Stay updated on machine designs and latest training with support in Assembly
- Build spare part and retrofit assemblies according to prints
- Display a positive attitude every day
- Promote the company and fellow employees in a positive manner at all times
- Show a strong eagerness to learn
- Show initiative towards excelling with the company
- Clean and organize work area daily
- Maintain personal appearance in a professional manner
- Attend and participate in company meetings
- Travel 75% or more to customer sites
Requirements
What you’ll need- High school diploma or GED equivalent (required)
- Two-year degree in Manufacturing, Electrical, Machine Assembly Technology, etc. (preferred)
- Experience with Machine Based Inspection and Defect Detection Systems (preferred)
- Experience with Vision Inspection in the pharmaceutical packaging industry (preferred)
- Knowledge of image processing systems and optical systems used in Manufacturing Production (preferred)
- 5-7 years of applicable Field Service experience (required)
- 5-7 years of experience in manufacturing and automation equipment (preferred)
- 3-4 years of experience traveling as a Field Technician (required)
- Ability to travel approximately 85% or greater (required)
- Ability to be on-call and provide weekend support (required)
- Skillful use of hand tools and power tools
- Ability to read and understand prints for assembly of mechanical hardware
- Ability to read and understand basic electrical prints for wiring on assemblies
- Intermediate mechanical knowledge
- Basic technical mathematical knowledge
- Basic to intermediate electrical knowledge
- Teamwork skills to reach common goals
- Clear communication skills (verbal and written)
- Basic computer literacy with programs such as MS-Word, MS-Excel, MS-Outlook, and/or business software
Benefits
Comp & perks- Relocation assistance available if needed
- Attractive compensation package including health, dental, vision insurance and retirement plan
- Modern work environment with open culture towards improvements and new ideas
- Global operating company with a wide customer basis and a growing business
- International cooperation within group-expert network to implement corporate wide concept
- Working in a team who is focusing on customer requirements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Machine Based InspectionDefect Detection SystemsVision InspectionImage Processing SystemsOptical SystemsField Service ExperienceManufacturing EquipmentAutomation EquipmentMechanical AssemblyElectrical Knowledge
Soft Skills
Positive AttitudeEagerness to LearnInitiativeTeamworkClear CommunicationFlexibilityOrganizational SkillsCustomer Service OrientationProblem SolvingProfessional Appearance
Certifications
High School DiplomaGEDTwo-Year Degree in ManufacturingElectrical TechnologyMachine Assembly Technology