Körber

Senior Product Owner, Customer Portal – Salesforce

Körber

full-time

Posted on:

Location Type: Office

Location: Hamburg • Germany

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Job Level

Senior

About the role

  • The Product Owner for the Customer Portal is responsible for the end‑to‑end functional design and evolution of the portal
  • Ensure the portal supports the vision of seamlessly connecting customers and Körber through a radically simple digital experience
  • Act as the central interface between business stakeholders, customers, leadership, solution architecture, and global development teams
  • Serve as the single point of contact for the Customer Portal with end-to-end functional design responsibility
  • Maintain and evolve the functional roadmap aligned with the overall product vision
  • Represent the portal internally, ensuring clear communication and cross-functional alignment
  • Lead requirement analysis with business stakeholders and customers
  • Translate needs into high‑quality feature requirements, aligned to the strategic roadmap and CRM dependencies
  • Collaborate closely with internal stakeholders to shape scalable and sustainable solution designs
  • Coordinate and align with the development team to deliver features with clear goals, shared understanding, and consistent quality
  • Drive the feature delivery process across sprints by providing precise requirement clarifications, managing scope and priorities, and resolving functional questions
  • Proactively assess new feature ideas for functional and architectural implications

Requirements

  • 5+ years of consulting experience with a dynamic, solution‑oriented mindset
  • Strong functional and technical (Salesforce) background
  • Proven ability to collaborate across global teams
  • Experience facilitating technical and functional alignment
  • Excellent communication skills and the ability to balance business and technical perspectives
Benefits
  • Thrive in an international, collaborative and fun work environment
  • Meaningful and challenging responsibilities that make a difference in a fast-growing industry
  • Diverse opportunities for further development
  • Competitive compensation package
  • Modern office, flexible working time and remote work option
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
functional designrequirement analysisfeature requirementssolution designfeature delivery processSalesforce
Soft Skills
collaborationcommunicationstakeholder managementproblem-solvingleadership