Körber

SAP Technical Account Manager, Sales Support

Körber

full-time

Posted on:

Location Type: Hybrid

Location: Pittsburgh • Pennsylvania • United States

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Tech Stack

ERP

About the role

  • Manage pre- and post-sales account relationships and serve as a primary point of contact for ongoing customer engagement.
  • Provide technical sales support and generate direct sales opportunities at trade shows, industry events, and through client engagement.
  • Collaborate with clients to understand their needs and deliver tailored solutions in the tendering phase.
  • Serve as solution architect across SAP modules during tendering and sales to ensure cohesive and comprehensive solution design.
  • Lead SAP eWM project kickoffs from contract award through initial project phases.
  • Manage projects on an interim basis until a dedicated project manager is assigned.
  • Monitor ongoing projects and support project teams as necessary.
  • Travel internationally as required to support project and sales efforts.
  • Represent Körber at industry trade shows, conferences, and client-facing events, including delivering technical presentations and product demonstrations.
  • Lead or contribute to RFP/RFI responses and proposal development during the tendering process.
  • Support pre-sales discovery and follow up by conducting technical assessments of client warehouse and logistics environments.
  • Adhere to all OSHA regulations and customer-specific safety procedures while working in warehouse or logistics environments.
  • Perform other duties as assigned.

Requirements

  • Bachelor's degree in Business, Supply Chain, Engineering, Information Systems, or related field or equivalent experience
  • 5+ years of hands-on experience with SAP eWM, including experience in technical sales support and project management
  • Demonstrated experience in technical sales support and client-facing engagement
  • Proven ability to manage multiple priorities across sales, delivery, and account management functions
  • Strong working knowledge of SAP modules with the ability to serve as a solution architect
  • Excellent communication, presentation, and interpersonal skills
  • Experience managing projects with international clients preferred
  • Ability to travel internationally, approximately 10% annually with higher frequency during project implementations and sales cycles
  • German or Spanish language proficiency preferred
  • Working knowledge of WMS, supply chain execution platforms, and related integration points (ERP, TMS, WCS, MHE) preferred
  • Familiarity with SAP S/4HANA and related logistics modules beyond eWM preferred
  • Experience with proposal writing, RFP responses, or SOW development preferred
  • Proficiency with CRM platforms and sales pipeline management tools preferred
  • Ability to deliver technical presentations and product demonstrations to both technical and non-technical audiences required
  • Eligible applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas for this position.
Benefits
  • Work environment that supports work-life balance with paid parental leave
  • Flexible time off
  • 8 paid holidays
  • Access to medical, dental, and vision insurance plans with FSA or HSA options
  • 401(k) plan with company match up to six percent
  • Several company-paid benefits including vision insurance, short and long-term disability, and basic life insurance plans
  • Educational and employee assistance programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP eWMproject managementsolution architecttechnical sales supportproposal writingRFP responsesSOW developmentWMSsupply chain executionSAP S/4HANA
Soft Skills
communicationpresentationinterpersonalclient engagementability to manage multiple prioritiescollaborationtechnical assessmentcustomer engagementleadershipadaptability