Retail General Manager

K&L Wine Merchants

Retail General Manager managing daily store operations at K&L Wine Merchants in San Francisco. Ensuring team performance, customer service, and operational excellence.

Posted 4/17/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Coach, mentor, and develop retail and operations team members.
Conduct performance assessments and manage corrective action as needed.
Create schedules aligned to business volume and operational priorities.
Foster a culture of accountability, professionalism, and teamwork.
Participate in hiring, onboarding, and training of new team members.
Lead daily retail, fulfillment, and inventory operations.
Ensure excellence across POS, pickup, delivery, transfers, and shipping workflows.
Oversee receiving, inventory control, and quarterly physical inventory.
Maintain a safe, organized, and highly functional retail facility.
Ensure compliance with legal, safety, and company standards.
Partner with Buyers to maintain appropriate inventory levels and product flow.
Execute merchandising standards that support sales and customer engagement.
Translate company initiatives into effective in-store execution that drives sales growth.
Manage labor scheduling to align with budget and business needs.
Certify payroll and oversee cash handling, banking, and reconciliation processes.
Monitor operational expenses and contribute to store profitability.
Serve as escalation point for customer and order issues.
Promote a customer-first culture across the team.
Partner cross-functionally to ensure timely and accurate order fulfillment.

Requirements

What you’ll need

Bachelor's degree in business management or related field.
5+ years of experience in a leadership role in premium Retail/Culinary/Hospitality or related industries.
Wine and spirits industry experience, a preferred plus.
Experience working in an omnichannel retail environment overseeing both in-store and online retail workflows.
Customer Service Focus.
Team Building.
Employee Relations.
Store Operations (Inventory, Labor Management, Cost Control).
Marketing (Pricing, Merchandising).
Managing P&L.
Experience operating warehouse equipment and lifting up to 50 lbs.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account K&L Wine Merchants Website LinkedIn All Job Openings 51 - 200 employees At K&L, our expert buyers travel the world to bring you the finest wines, spirits, and beer from producers we believe in. With three retail shops in California—San Francisco, Redwood City, and Hollywood—plus thousands of bottles on our website and an online fine wine auction, we have something for every drinker. We love talking booze, and have passionate staff and a bevvy of educational content, from newsletters and blogs to winemaker interviews, online tours, how-tos, live chats, and more. Retail General Manager 🔥 31 minutes ago 🏢 San Francisco – Onsite 💵 $110k - $115k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coach, mentor, and develop retail and operations team members.
Conduct performance assessments and manage corrective action as needed.
Create schedules aligned to business volume and operational priorities.
Foster a culture of accountability, professionalism, and teamwork.
Participate in hiring, onboarding, and training of new team members.
Lead daily retail, fulfillment, and inventory operations.
Ensure excellence across POS, pickup, delivery, transfers, and shipping workflows.
Oversee receiving, inventory control, and quarterly physical inventory.
Maintain a safe, organized, and highly functional retail facility.
Ensure compliance with legal, safety, and company standards.
Partner with Buyers to maintain appropriate inventory levels and product flow.
Execute merchandising standards that support sales and customer engagement.
Translate company initiatives into effective in-store execution that drives sales growth.
Manage labor scheduling to align with budget and business needs.
Certify payroll and oversee cash handling, banking, and reconciliation processes.
Monitor operational expenses and contribute to store profitability.
Serve as escalation point for customer and order issues.
Promote a customer-first culture across the team.
Partner cross-functionally to ensure timely and accurate order fulfillment. 🎯 Requirements
Bachelor's degree in business management or related field.
5+ years of experience in a leadership role in premium Retail/Culinary/Hospitality or related industries.
Wine and spirits industry experience, a preferred plus.
Experience working in an omnichannel retail environment overseeing both in-store and online retail workflows.
Customer Service Focus.
Team Building.
Employee Relations.
Store Operations (Inventory, Labor Management, Cost Control).
Marketing (Pricing, Merchandising).
Managing P&L.
Experience operating warehouse equipment and lifting up to 50 lbs. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Associate Manager, Experimentation Pod 🕒 March 31 Gap Inc. 10,000+ employees 👥 B2C 👗 Fashion 🛒 Retail Website LinkedIn All Job Openings Associate Manager overseeing the development of site tests for Gap Online. Collaborating with cross-functional teams on execution and analysis of marketing strategies in ecommerce. 🏢 San Francisco – Onsite 💰 Post-IPO Debt on 2020-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager Senior Construction Manager 🕒 March 30 Webcor 501 - 1000 🏠 Real Estate Website LinkedIn All Job Openings Senior Construction Manager overseeing multiple construction projects for Webcor. Responsible for planning, safety, and team management at various job sites. 🏢 San Francisco – Onsite 💵 $270k - $290k / year ⏰ Full Time 🟠 Senior 👔 Manager Associate Agency Development Manager 🕒 March 26 Rakuten 10,000+ employees 🛍️ eCommerce 🌍 Social Impact Website LinkedIn All Job Openings Agency Development Associate Manager optimizing strategic partnerships to increase revenue for Rakuten Rewards. Analyzing performance metrics and collaborating with cross-functional teams. 🏢 San Francisco – Onsite 💵 $78.7k - $135.2k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager 🦅 H1B Visa Sponsor Territory Business Manager 🕒 March 24 Innovative Skincare Asia 11 - 50 Website LinkedIn All Job Openings Territory Business Manager responsible for territory sales development in the Greater Bay Area. Engaging with diverse clients and expanding relationships in the skincare industry. 🏢 San Francisco – Onsite 💵 $75k - $85k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Key Accounts Manager – Healthcare, NorCal, OR, WA 🕒 March 19 Mohawk Industries 10,000+ employees 🛒 Retail 🛍️ eCommerce Website LinkedIn All Job Openings Key Accounts Manager managing Healthcare accounts for Mohawk Industries. Developing relationships, driving revenue growth, and ensuring client satisfaction in the healthcare sector. 🏢 San Francisco – Onsite 💵 $100k - $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory controllabor managementcost controlmerchandisingP&L managementomnichannel retailperformance assessmentscash handlingbanking reconciliationwarehouse equipment operation

Soft Skills

coachingmentoringteam buildingemployee relationscustomer service focusaccountabilityprofessionalismteamworkcommunicationproblem-solving

Certifications

Bachelor's degree in business managementleadership certification