K&L Wine Merchants

Sales

• Deliver a welcoming and positive shopping experience to all customers.
• Greet customers when they enter the store, proactively offer assistance, and answer questions.
• Make informed product recommendations and process sales.
• Maintain a clean and well-merchandised environment.
• Contribute to a positive team environment.
• Demonstrate awareness of company culture and goals.
• Provide high quality customer service via accurate execution of all foundational point-of-sale (POS) transactions.
• Use the proprietary app (TCB) for various tasks including in-store and curbside pickup, and inventory lookup.
• Create and update customer profiles and capture customer purchase history.
• Participate in QPI preparation and count/verification process.
• Maintain facility safety, cleanliness, and organization as directed by company policy and management team.
• Complete facility maintenance tasks as assigned.

Wine & Spirits Retail Sales Associate