Clinical Operations Specialist, LPN

K Health

Clinical Operations Specialist supporting virtual clinics by optimizing clinical workflows and enhancing patient experience. Collaborating with medical operations teams and external vendors in a dynamic healthcare environment.

Posted 5/20/2026full-timeRemote • North Carolina, South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Optimize and develop clinical workflows to support both clinician and patient experience
You will develop mastery using EHR systems and our internal tools to help create best in class clinical workflow and processes
Receive, monitor, and analyze incoming lab results daily, following appropriate escalation procedures when necessary
Collaborate with key external vendors and suppliers to enable the delivery of lab and imaging services
Monitor clinic phone - handling patient, clinician, lab, and pharmacy calls
Work in collaboration with pharmacy, insurance, and enterprise partners on resolution of escalated patient or partner issues.
Required-on call shifts monitoring Critical Lab Phone Line - (24/7)
Prepare prior authorizations requests
Efficiently process and send EMR Requests
Additional clinical and administrative duties as required

Requirements

What you’ll need

Licensed Practical Nurse (LPN) licensed in NC/SC (compact license required)
You have at least 5 years of experience in healthcare operations
Must be comfortable with and willing to work a flexible schedule
You have experience in telemedicine
Experience with Epic EMR is a plus
You are extremely well organized, detail oriented, and adaptable
You naturally prioritize your work and feel comfortable maintaining varying deadlines
Comfortable working independently as well in a team environment
You are comfortable working within a highly ambiguous, fast paced environment, and can set priorities with minimal input from management

Benefits

Comp & perks

Monthly social committees for company events
18 vacation days, 5 sick days, and 2 personal days
9 company holidays
Paid parental leave
401k benefit
Competitive health, dental, and vision insurance options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical workflowsEHR systemslab result analysisprior authorization requestsEMR processingtelemedicinehealthcare operations

Soft Skills

organizationdetail orientationadaptabilityprioritizationindependenceteam collaborationtime management

Certifications

Licensed Practical Nurse (LPN)compact license