Low Voltage – Access Control Technician

K Group Companies

Field Service Technician installing and troubleshooting low-voltage security systems for K Group Companies, a Michigan technology service provider. Providing customer training, maintenance, service response, and extensive Midwest travel.

Posted 8/14/2026full-timeGrand Rapids • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in low voltage cabling installation, troubleshooting, and maintenance while ensuring compliance with relevant codes and industry practices. Strong ability to manage projects, provide customer training, and deliver exceptional customer service.

Highest-signal resume keywords

Low Voltage Cabling InstallationBasic IT NetworkingTeam ManagementService Ticketing ProcessesArchitectural Drawing Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Low Voltage CablingTroubleshootingSystem InspectionsIP AddressingProject Management

Soft Skills

Excellent CommunicationCustomer Service

Tools & Technologies

CCTV SystemsIntrusion SystemsEmergency Nurse Call Systems

Certifications & Qualifications

Valid US Driver's License

Industry Keywords

Installation MethodsService CallsCustomer InquiriesField ExperienceWork Orders

About the role

Key responsibilities & impact

Review project quotes and scopes before beginning onsite execution
Inspect installation sites and study work orders, architectural plans, and installation methods
Install low voltage cabling, devices, and systems according to specifications, relevant codes, and industry practices
Troubleshoot and diagnose issues with installed systems
Conduct routine maintenance and system inspections
Respond to service calls and customer inquiries
Travel extensively, mostly within the Midwest, including occasional weekends for multiple sites
Provide customer training on system operations
Provide excellent customer service and maintain customer satisfaction

Requirements

What you’ll need

Hands-on/field experience from previous work experience
Working knowledge of basic IT networking, configurations, and IP addressing
Ability to read architectural drawings
Team management/supervisor experience
Experience completing projects within scope
Experience with service ticketing processes
Knowledge of fire, CCTV, intrusion, or emergency nurse call systems
Excellent communication skills
Must have a valid US driver's license

Benefits

Comp & perks

Competitive base salary based on experience
Bonus and commission programs
Paid Time Off (PTO)
Volunteer Paid Time Off (VTO)
100% employer paid family health insurance premium
100% employer paid disability insurance
100% employer paid dental & vision insurance
401k with Safe Harbor contributions from company annually
Profit sharing opportunities
Home most weekends