Küchenheld

Team Lead Pre-Sales, Inbound Call Center

Küchenheld

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Senior

About the role

  • Leadership, motivation and development of the Pre-Sales team
  • No cold calling!
  • Ensuring the qualified handling of incoming inquiries
  • Organizing and managing appointment scheduling for kitchen consultants
  • Analyzing KPIs and optimizing processes and call scripts
  • Collaborating with Sales, Marketing and Executive Management to drive continuous improvement

Requirements

  • Experience in Pre-Sales, Sales or Sales Development
  • Enthusiasm for taking responsibility and leading a team
  • Strong communication skills, empathy and a strong customer focus
  • Structured working style and enjoyment of numbers, targets and optimization
  • Very good German language skills and confidence using digital tools
  • Experience in the kitchen or furniture industry is a plus but not required
Benefits
  • A leadership role with real scope to shape your area
  • Short decision-making processes and a collaborative, flat-hierarchy working environment
  • A committed team that celebrates successes together
  • Attractive compensation with a bonus scheme
  • A growing company — with opportunities for you to grow as well
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipmotivationdevelopmentstrong communication skillsempathycustomer focusstructured working styleenjoyment of numberstargets optimization