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JVS Boston

Career Navigator, Healthcare Skills Training

JVS Boston

Career Navigator delivering job search coaching and employer outreach at JVS. Assisting diverse communities in healthcare job readiness and placement with a focus on professional development.

Posted 7/1/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJunior💰 $46,400 - $51,700 per yearWebsite

About the role

Key responsibilities & impact
  • Assist job seekers in goal setting, identifying barriers and mapping out a plan leading to job placement, skills upgrades, and career advancement
  • Understand and apply knowledge of internal and social media resources for job seekers
  • Produce top quality resumes, especially for professional level job seekers and career changers
  • Deliver professional quality workshops and groups that demonstrate knowledge of adult education techniques and utilize technology for maximum engagement
  • Understand and apply knowledge of local and national labor market trends to assist job seekers to identify career opportunities
  • Actively engage and maintain employer relationships
  • Establish, track, and meet programmatic metrics using Salesforce
  • Screen and interview interested job training applicants for program readiness, based on pre-established criteria
  • Communicate clearly with clients assigned to their active caseload, including performing regular check-ins via phone, text, and email
  • Deliver compassionate feedback and coaching to active clients on training and job performance, to improve trainee job readiness and job retention
  • Triage client communication and concerns to assess eligibility for additional barrier removal support
  • Support and promote the mission and philosophy of JVS both internally and externally
  • Establish and maintain collaborative and innovative working relationships with key stakeholders (participants, employers, partner organizations, funders, etc.)
  • Attend and actively participate in staff meetings, agency retreats, and team-based projects
  • Participate in larger NS career coach community by sharing best practices and collaborating on healthcare employer engagement
  • Demonstrates a professional demeanor with strong customer service skills
  • Communicates effectively verbally and in writing with compassion and professionalism
  • Exercises discretion in handling confidential information
  • Communicates regularly with Supervisor to ensure smooth delivery of services
  • Perform other duties as assigned or requested

Requirements

What you’ll need
  • No specific requirements listed.

Benefits

Comp & perks
  • Please provide a cover letter with your application.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Goal SettingJob PlacementLabor Market AnalysisAdult Education TechniquesProgram Metrics Tracking
Soft Skills
Effective CommunicationCompassionate FeedbackCustomer ServiceCollaborationDiscretion