Bilingual Career Navigator

JVS Boston

Bilingual Career Navigator delivering career services to diverse job seekers at MassHire. Facilitate workshops and provide coaching to ensure benefit compliance and support employment efforts.

Posted 5/20/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $46,400 - $51,700 per yearWebsite

About the role

Key responsibilities & impact

MassHire Downtown Boston seeks a RESEA (Reemployment Services and Eligibility Assessment) Bilingual Career Navigator to deliver innovative, customer-focused, and technology-driven career services to job seekers through the One Stop Career Center, MassHire Downtown Boston.
In collaboration with the Career Center team, will assist job seekers from diverse backgrounds who are receiving Unemployment Insurance Benefits and must comply with program requirements to ensure the continuation of their benefits.
Provide high quality facilitation of the Career Center Seminar and other workshops incorporating best practices in adult education and training.
Facilitate up to two mandatory meetings with claimants to verify program eligibility and compliance, ensuring all interactions are meticulously documented according to state and federal guidelines.
Perform thorough reviews of client-submitted materials, providing clear, actionable feedback to ensure adherence to reemployment standards.
Conduct individualized coaching sessions for clients with diverse backgrounds.
Respond to all incoming calls and voicemails, answer RESEA customers’ inquiries about process status and provide guidance on program completion.
Maintain accurate, detailed notes and records in the Massachusetts One-Stop Employment System (MOSES) database and internal Excel Spreadsheets after each appointment to track progress and outcomes.
Foster strong relationships with clients, team members, employers, training providers, and community-based organizations.

Requirements

What you’ll need

Bilingual is required. Preferably one or more of these languages: Haitian Creole, Vietnamese, French, Italian, Portuguese, Arabic, or Russian.
Associate’s degree plus two years of hands-on experience and/or training in areas such as career counseling, case management, recruitment, education, coaching, or counseling; alternatively, a comparable blend of education, training, and practical experience.
Advanced computer and technology competency required. Previous experience with Microsoft Office Suite, Outlook, SharePoint, Teams, and Zoom required.
Excellent organizational and communication (written and verbal) skills.
Exceptional interpersonal and relationship-building skills to effectively engage with diverse individuals (including staff, clients, and stakeholders).
Demonstrated ability to work with individuals from culturally and linguistically diverse backgrounds.
Teaching or public speaking skills/experience preferred.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account JVS Boston Website LinkedIn All Job Openings 51 - 200 employees Founded 1938 🤝 Non-profit 📚 Education 🎯 Recruiter Non-profit
Education
Recruitment JVS Boston is one of the largest community-based nonprofit organizations in Greater Boston that provides adult education, vocational job training, career counseling, and job placement services. It empowers immigrants, refugees, people with disabilities, and other job seekers with free skills training, financial coaching, and supportive services while partnering with employers to design workforce pipelines, recruit candidates, and support employee retention. JVS Boston focuses on economic mobility and systems change through employer and community partnerships and multilingual, culturally responsive programming. Bilingual Career Navigator 🔥 21 minutes ago 🏢🏡 Boston – Hybrid 💵 $46.4k - $51.7k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
MassHire Downtown Boston seeks a RESEA (Reemployment Services and Eligibility Assessment) Bilingual Career Navigator to deliver innovative, customer-focused, and technology-driven career services to job seekers through the One Stop Career Center, MassHire Downtown Boston.
In collaboration with the Career Center team, will assist job seekers from diverse backgrounds who are receiving Unemployment Insurance Benefits and must comply with program requirements to ensure the continuation of their benefits.
Provide high quality facilitation of the Career Center Seminar and other workshops incorporating best practices in adult education and training.
Facilitate up to two mandatory meetings with claimants to verify program eligibility and compliance, ensuring all interactions are meticulously documented according to state and federal guidelines.
Perform thorough reviews of client-submitted materials, providing clear, actionable feedback to ensure adherence to reemployment standards.
Conduct individualized coaching sessions for clients with diverse backgrounds.
Respond to all incoming calls and voicemails, answer RESEA customers’ inquiries about process status and provide guidance on program completion.
Maintain accurate, detailed notes and records in the Massachusetts One-Stop Employment System (MOSES) database and internal Excel Spreadsheets after each appointment to track progress and outcomes.
Foster strong relationships with clients, team members, employers, training providers, and community-based organizations. 🎯 Requirements
Bilingual is required. Preferably one or more of these languages: Haitian Creole, Vietnamese, French, Italian, Portuguese, Arabic, or Russian.
Associate’s degree plus two years of hands-on experience and/or training in areas such as career counseling, case management, recruitment, education, coaching, or counseling; alternatively, a comparable blend of education, training, and practical experience.
Advanced computer and technology competency required. Previous experience with Microsoft Office Suite, Outlook, SharePoint, Teams, and Zoom required.
Excellent organizational and communication (written and verbal) skills.
Exceptional interpersonal and relationship-building skills to effectively engage with diverse individuals (including staff, clients, and stakeholders).
Demonstrated ability to work with individuals from culturally and linguistically diverse backgrounds.
Teaching or public speaking skills/experience preferred. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Bilingual Development Representative, Mandarin 🔥 1 hour ago Toast 1001 - 5000 ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Bilingual Hybrid Development Representative at Toast, managing sales outreach and qualification via phone and email. Responsible for developing sales opportunities for Account Executives within a high-performing sales organization. 🏢🏡 Boston – Hybrid 💵 $75k - $120k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💬 Bilingual 🦅 H1B Visa Sponsor 🗣️🇨🇳 Chinese Required Bilingual Advanced Practice Provider – English/Spanish 🕒 5 days ago Elevance Health 10,000+ employees Website LinkedIn All Job Openings Bilingual Advanced Practice Provider delivering telehealth services for CareBridge Health. Collaborating with medical professionals to develop patient care plans and supporting complex health needs. 🏢🏡 Boston – Hybrid 💵 $121.1k - $189.9k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual 🦅 H1B Visa Sponsor 🗣️🇪🇸 Spanish Required Bilingual Housing Case Manager 🕒 March 18 Victory Project 11 - 50 Website LinkedIn All Job Openings Bilingual Housing Case Manager providing housing search and support to clients at Victory Programs Inc. Ensuring clients access affordable housing and optimize health outcomes in a flexible work environment. 🏢🏡 Boston – Hybrid 💵 $27 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual 🗣️🇪🇸 Spanish Required Bilingual Community Health Educator 🕒 June 26, 2025 Planned Parenthood League of Massachusetts 51 - 200 Website LinkedIn All Job Openings Deliver bilingual sexuality education to families at Planned Parenthood League of Massachusetts (PPLM). 🏢🏡 Boston – Hybrid 💵 $24 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💬 Bilingual 🗣️🇪🇸 Spanish Required View More Bilingual Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

career counselingcase managementrecruitmenteducationcoachingpublic speakingfacilitationfeedback provisionprogram complianceadult education

Soft Skills

organizational skillscommunication skillsinterpersonal skillsrelationship-building skillscustomer servicecoachingengagementcultural competencyteam collaborationproblem-solving

Certifications

Associate’s degree