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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining application and workflow requirements, translating business needs into actionable plans, and leading client engagement through effective communication and collaboration. Proficient in backlog management, user story development, and quality assurance within the healthcare and federal sectors.
Highest-signal resume keywords
Business AnalysisUser Story DevelopmentBacklog ManagementHealthcare Industry ExperienceJIRA Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements ElicitationProcess Flow DevelopmentFunctional Requirements DocumentationNon-Functional Requirements DocumentationOperational Requirements DocumentationUser Acceptance TestingEpic DecompositionFeature SequencingQuality ControlSOP Documentation
Soft Skills
Excellent Communication SkillsInterpersonal SkillsCollaborationAdaptabilityOrganizational Skills
Tools & Technologies
JIRARallyMS ProjectConfluence
Industry Keywords
HealthcareUS FederalMilitaryExport Administration Regulations Compliance
About the role
Key responsibilities & impact- Define application and workflow requirements with clients, subject matter experts, and key stakeholders
- Lead backlog refinement sessions and write epics and detailed user stories
- Translate business requirements into actionable improvement plans
- Validate solutions against client definitions of “done”
- Develop business and system use cases, functional, non-functional, and operational requirements
- Represent the client solution owner in backlog prioritization, feature sequencing, sprint planning/grooming, and user acceptance testing
- Participate in quality control and testing activities
- Elicit and document business requirements, decomposing Epics into Features and User Stories with detailed acceptance criteria
- Assist with operational transition, internal and client training, knowledge transfer, and SOP documentation
- Lead or participate in onsite or virtual client requirements workshops
- Explore potential technical solutions with clients
- Document final as-built configurations and demo end-to-end solutions for client acceptance
- Report to the Manager – Technical Delivery
Requirements
What you’ll need- Bachelor’s degree from an accredited university or college preferred, or equivalent experience
- 5+ years of recent experience as a business analyst or similar role writing requirements and developing process flows for custom solutions
- 2+ years’ experience as a business analyst with Healthcare, US Federal, or Military end clients
- Experience in consulting, software development, and implementations in a client-facing role
- Ability to understand complex software workflow platforms and collaborate with technical personnel
- Excellent verbal and written communication skills
- Excellent interpersonal skills demonstrating collaboration and adaptability
- Ability to organize, plan, and manage follow-up action
- Familiarity with project management and/or software development tools such as JIRA, Rally, MS Project, and Confluence
- Passion for technology and curiosity to learn new skills and technology with a fail-fast approach
- Passion for providing excellent value to clients
- Position subject to Export Administration Regulations compliance and may require U.S. person status verification
Benefits
Comp & perks- Health Insurance
- Life Insurance
- 401K with Corporate Match
- Tuition Reimbursement
- Expansive Self-Paced and Virtual Training Options
- Unlimited PTO
- Community Volunteer Opportunities
- Monthly Book Club
