A Senior Site Reliability Engineer (SRE) is expected to own the operational stability and performance of Juul’s hybrid cloud infrastructure (Nutanix, AWS/GCP).
This involves leading automation efforts, architecting for reliability, and acting as the final escalation point for critical incidents to ensure the platform is scalable and efficient.
Design, deploy, and maintain enterprise-scale Nutanix AHV clusters and Prism Central for multi-cluster management.
Expert-level proficiency with Nutanix CLI (nCLI and acli) for advanced operations, troubleshooting, and automation.
Develop automation scripts using Nutanix REST APIs, Python SDK, PowerShell, and Terraform for infrastructure-as-code.
Design disaster recovery solutions using Leap, Protection Domains, cross-cluster replication, and metro clustering.
Lead L3 troubleshooting using advanced diagnostics, log analysis (CVM, Genesis), NCC health checks, and cluster service resolution.

Requirements

8-12+ years infrastructure experience with 8+ years in Nutanix HCI and enterprise cloud AWS/GCP)
Expert-level skills in Python, PowerShell, Bash scripting, infrastructure-as-code (Terraform/CloudFormation), and container orchestration (Kubernetes, EKS/GKE)
Proven experience managing enterprise-scale environments, hybrid cloud migrations, disaster recovery, and L3 critical incident management
Strong networking knowledge (TCP/IP, VLANs, routing, VPN), security hardening, and compliance frameworks (ITIL)
Strategic thinker with exceptional analytical and troubleshooting abilities for complex multi-layer infrastructure issues
Excellent communication skills to translate technical concepts to executives and non-technical stakeholders
Calm under pressure during critical outages with meticulous attention to security, compliance, and configuration management
Self-motivated continuous learner committed to staying current with evolving cloud technologies and automation opportunities
Available for on-call rotations with strong documentation skills and customer service orientation
Certifications (plus): Nutanix NCP/NCAP, AWS Solutions Architect Professional, AWS DevOps
Professional, GCP Professional Cloud Architect, Terraform

Benefits

People. Work with talented, committed and supportive teammates
Equity and performance bonuses. Every employee is a stakeholder in our success
Cell phone subsidy, commuter benefits and discounts on JUUL products
Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
401(k) plan with company matching
Plus biannual discretionary performance bonuses

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Nutanix HCIAWSGCPPythonPowerShellBash scriptingTerraformKubernetesEKSGKE

Soft Skills

analytical skillstroubleshooting abilitiescommunication skillscalm under pressureattention to detailself-motivatedcontinuous learnercustomer service orientationstrategic thinkingdocumentation skills

Certifications

Nutanix NCPNutanix NCAPAWS Solutions Architect ProfessionalAWS DevOpsGCP Professional Cloud Architect