Just Appraised

Account Executive

• Engage in outbound prospecting into local governments, primarily through cold calls
• Uncover prospect problems on discovery calls
• Show how we solve their problems with customized software demos
• Meet or exceed established sales goals and activity metrics
• Use a CRM to track and update sales funnel

Junior Account Executive

Engineering Manager

• Lead and manage multiple engineering teams composed of Software Engineers, and Team Leads.
• Provide technical direction and mentorship, helping engineers develop strong design, coding, and problem-solving skills.
• Partner with Product and Design to define and execute roadmaps that deliver measurable business and customer outcomes.
• Drive high standards in code quality, testing, documentation, and delivery practices.
• Guide architectural decisions around scalability, performance, and maintainability across our backend and infrastructure systems.
• Contribute to technical designs and occasionally write or review code, especially for complex or high-impact projects.
• Champion continuous improvement in our engineering processes and developer experience.
• Manage team health: set clear goals, run performance reviews, and support professional development and career progression.

Senior Engineering Manager

Data Analyst

• Work closely with Business Operations and Analytics team to bridge the gap between business challenges and data-driven solutions
• Automate processes, analyze complex datasets, and create actionable insights that enhance efficiency, reduce costs, and support strategic decision-making
• Translate key business metrics and challenges into actionable data projects
• Perform exploratory data analysis to uncover trends, patterns, and anomalies
• Assess data validity and ensure datasets are clean, accurate, and prepared for analysis
• Build and maintain Python scripts to automate processes and workflows
• Create analysis, reports, and dashboards using SQL/Python to effectively communicate findings
• Present findings clearly to both technical and non-technical audiences

Data Analyst – Business Operations

Customer Success Manager

• You’re a trusted advisor, working hand-in-hand with customers to ensure they’re not just using the product but thriving with it.
• You’ll report and manage key metrics like churn reduction, expansion, and customer satisfaction, ensuring we hit our growth and retention goals.
• You’ll craft tailored strategies, helping them navigate their unique workflows, dynamics, and sometimes even political environments.
• You’ll be there during the critical adoption phase and provide ongoing training when needed, occasionally on-site.
• You’ll identify key decision-makers and ensure each receives the right type of support, driving deeper engagement and retention.
• You’ll manage renewals, negotiate expansions, and hit annual targets tied to retention and growth.
• Customer visits plus conferences attendance based on territory needs. Often ranges between 3-5 visits a quarter.

Frontend Engineer

• Build and enhance our React/TypeScript applications with a focus on writing clean, modular, and maintainable code that follows our established coding standards and best practices
• Transform complex business requirements into intuitive, accessible user interfaces that prioritize user needs and create seamless experiences across our product ecosystem
• Ensuring consistent UI patterns, styling, and interactions across multiple applications and product lines
• Champion code modularity and long-term maintainability through thoughtful component design and proper abstraction layers
• Optimize frontend performance, implement responsive designs, and ensure robust testing coverage to deliver reliable, bug-free user experiences

Software Engineer, Frontend

Implementation Specialist

• Act as the product-solution owner for each customer’s installation and adoption across Sales, Implementation, and Customer Success to maintain fidelity to original product-solution vision; manage new customer requests and scope creep in the implementation phase
• Engage with customers during the Sales process to understand and identify specific customer’s operational needs and use cases
• Architect compelling, tailored solutions using Just Appraised product suite to optimize, streamline, and unburden customer’s workflow
• Scope expected product functionality delivered within Statements of Work based on detailed software and configuration specifications for each customer’s installation; translate ambiguous customer requests into tightly scoped requirements
• Set expectations of time, effort, and cost implications of custom features or additional functionality that may be available beyond standard implementations
• Maintain expert-level knowledge in key product functionality and capabilities, and leverage insights from implementations to lead product enhancements
• Closely collaborate with Sales, Implementation Engineering, and Customer Success teams to coordinate successful and timely launch and adoption, including participating in daily stand-ups, kickoff meetings, training, and UAT
• Requires travel 10-15 business days / quarter

Customer Engineer

Performance Marketing

• Conferences & Events Lead the strategy, planning, and execution of industry conferences and trade shows. Maximize ROI with integrated pre-, during-, and post-event campaigns. Drive booth experience, lead capture, and pipeline conversion.
• Outbound Lead Generation Develop and manage outbound email programs that generate qualified pipeline. Use data and AI-driven insights to optimize targeting, personalization, and messaging. Continuously analyze performance and refine campaigns for better conversion.
• Account-Based Marketing (ABM) Partner closely with Customer Success and Sales to design and execute ABM programs for new and existing accounts. Create campaigns that drive cross-sell, upsell, and expansion opportunities. Leverage AI tools to segment audiences and deliver personalized experiences at scale.
• Webinars & Digital Programs Plan and execute webinars that engage prospects and customers. Partner with internal experts to develop compelling, relevant content. Report on engagement, conversion, and contribution to pipeline.
• Customer Marketing Build and manage customer user groups and forums to foster advocacy and retention. Partner with Customer Success to deliver programs that increase satisfaction and lifetime value. Develop case studies, testimonials, and stories that amplify customer impact.
• AI-First Marketing Mindset Champion the use of AI and automation across campaigns for targeting, personalization, and analytics. Pilot new tools and approaches to stay ahead of industry trends and drive efficiency.