Business Services Skills Coach

Juniper Training Ltd

Business Services Skills Coach delivering effective training sessions to apprentices in Business Admin and Customer Services. Offering a blend of home-based working and travel in the North West.

Posted 7/14/2026full-time🇬🇧 United KingdomMid-LevelSenior💰 £26,000 - £30,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering effective training sessions and managing Individual Learning Programmes (ILPs) for apprentices in Business Administration, Customer Services, and Recruitment. Proficient in assessing qualifications and providing constructive feedback to enhance learner progression and achievement.

Highest-signal resume keywords

Training DeliveryIndividual Learning Programme ManagementFunctional Skills QualificationsProgress AssessmentFeedback Provision

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Session DeliveryAssessment of QualificationsFunctional Skills TeachingCurriculum PlanningTarget SettingProgress ReviewCoachingInduction Programme FacilitationMonitoring Learner ProgressCreating Inclusive Learning Environments

Soft Skills

Motivational SkillsCommunication SkillsOrganizational SkillsInterpersonal SkillsConstructive Feedback

Industry Keywords

Apprenticeship StandardsOccupational RequirementsInitial AssessmentsAttendance PromotionRetention StrategiesAchievement Rates

About the role

Key responsibilities & impact

Deliver engaging, innovative, and effective training sessions to apprentices in Business Admin, Customer Services and Recruitment apprenticeships.
Facilitate inspiring induction programmes that set learners up for success.
Plan and deliver creative schemes of work that meet apprenticeship standards and occupational requirements.
Deliver/support with English and Maths Functional Skills qualifications up to Level 2.
Create an inclusive and motivating learning environment that encourages participation and achievement.
Manage apprentices' Individual Learning Programmes (ILPs) and closely monitor learner progress.
Conduct initial assessments and use outcomes to set appropriate yet challenging targets.
Assess occupational qualifications and apprenticeship portfolios against awarding body requirements.
Provide regular, constructive, and developmental feedback that supports learner progression.
Conduct meaningful progress reviews, documenting achievements and identifying development opportunities.
Carry out timely workplace visits and one-to-one coaching sessions to support apprentice progress and achievement.
Promote excellent attendance, retention, and achievement rates.

Requirements

What you’ll need

No specific requirements listed.

Benefits

Comp & perks

25 days holiday, increasing to 30 with service
Buy & sell annual leave
Earn an extra week of leave just by exercising!
Paid mileage (35p per mile, above normal work mileage)
Employee Assistance Program (EAP)
Long service & special recognition awards
Juniper Lottery & Dragons’ Den competitions
PRIDE monthly celebrations
Early Finish Fridays (2:30pm!)
Christmas Savings Club
Eyecare reimbursement
Cycle to Work Scheme
Electric Car Scheme (after 5 years’ service)
Critical Illness Cover (after 5 years’ service)
Corporate events throughout the year!