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JumpCloud

Channel Manager

JumpCloud

Channel Manager responsible for managing channel partner relationships in LATAM. Work with cross-functional teams to build strategies and execute GTM plans.

Posted 5/1/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Responsible for the day-to-day management of channel partners relationships in the LATAM region.
  • Build, maintain, and manage relationships with current and prospective channel partners, including key personnel.
  • Fielding and routing all inbound interest from partners.
  • Generate pipeline & strategies for new customer acquisition.
  • Work with cross-functional teams on activities such as messaging, marketing, training, campaigns, webinars & events.
  • Design & execute GTM plans with partners to achieve/exceed targets.
  • Include other ISV partners in partnership strategy.
  • Assist partners with product positioning, sales strategy, & deal closing strategies.
  • Manage deal registration conflicts between JumpCloud teams and partner teams.
  • Ensures partner compliance with Channel Partner programs and agreements.
  • Conduct QBRs with Partner’s executive team.

Requirements

What you’ll need
  • 4-6 years of experience working with Channel Partners in the LATAM region, with a focus on Brasil and Mexico.
  • Candidates must speak Portuguese, Spanish and English with Advanced Professional Fluency.
  • Proven success building revenue generating partnerships with reseller partners.
  • Demonstrated experience building partnership(s) from the ground up, not just managing pre-existing relationships.
  • Experience developing and documenting service practices with partners.
  • Knowledgeable in security or other infrastructure Saas products.
  • Success in achieving/overachieving revenue & growth targets.
  • You share the JumpCloud values and work in accordance with those values.

Benefits

Comp & perks
  • JumpCloud is an equal opportunity employer.
  • Internal business conducted in English.
  • Opportunity to work with a seasoned executive team.
  • Fast-paced, SaaS-based environment.

ATS Keywords

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Hard Skills & Tools
channel partner managementcustomer acquisition strategiesproduct positioningsales strategydeal closing strategiesservice practices documentationrevenue generationGTM planningpipeline generationpartner compliance
Soft Skills
relationship buildingcross-functional collaborationcommunicationstrategic thinkingproblem-solvingnegotiationleadershiporganizational skillsexecutive engagementadaptability