Enterprise Systems Quality Engineer

JumpCloud

Intermediate QA Engineer II focusing on Salesforce testing and automation at JumpCloud. Collaborating with global teams on core enterprise applications to ensure seamless operations.

Posted 4/14/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Salesforce Testing: You will spend a significant portion of your time executing manual tests and meticulously documenting clear, comprehensive test cases.
Taking Ownership: Perform end-to-end testing for integration features and modules, and proactively identifying gaps in test coverage for critical business workflows (e.g., Lead-to-Cash).
Building Automation: Creating, maintaining, and scaling robust automated test suites for both UI and API layers to drive automation efficiency.
Communicating Asynchronously: Documenting exceptionally clear, detailed bug reports, test plans, and hand-offs to ensure that work continues smoothly while you are offline.
Solving Complex Problems: Analyzing business processes, identifying the root causes of defects in integration flows, and collaborating with developers to resolve them.
Collaborating & Mentorship: Working closely with cross-functional teams (developers, BAs, system admins) during your overlapping hours while being mentored by more senior team members.
Enhancing Pipelines: Supporting our testing pipelines to ensure quality checks are seamlessly integrated into our processes, and contributing to requirement refinement.
Customer Experience: Testing with the customer user flow in mind and providing feedback to Business Analysts and Developers for improvements.

Requirements

What you’ll need

2+ years of hands-on experience as a Quality Assurance Engineer with a focus on Salesforce
A strong grasp of multiple systems in our landscape (e.g., Salesforce, NetSuite, MuleSoft) and their interdependencies.
Excellent verbal and written communication skills, essential for a global, asynchronous team.
Strong grasp of QA methodologies and the SDLC in an Agile environment, and can confidently execute and maintain test plans for cross-system workflows (covering functional and non-functional concepts).
Understanding of test automation frameworks & motivation to learn them
Understanding of Salesforce and NetSuite data models well enough to create effective test data and validate complex data transformations.
Accountability, curiosity, and balance in risk-based decision-making, and actively seeks to improve team processes.
Strategic test planning for maintaining an automation test suite vs. manual regression tests.
AI utilization in test case creation and documentation.

Benefits

Comp & perks

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We care deeply about the people that we work with and want to see everyone succeed.

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Hard Skills & Tools

Salesforce Testingmanual testingautomated test suitesUI testingAPI testingQA methodologiesSDLCtest automation frameworkstest data creationdata validation

Soft Skills

communication skillsproblem-solvingcollaborationmentorshipaccountabilitycuriosityrisk-based decision-makingstrategic planning