JumpCloud

Enterprise Systems Quality Engineer

JumpCloud

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

SDLC

About the role

  • Salesforce Testing: You will spend a significant portion of your time executing manual tests and meticulously documenting clear, comprehensive test cases.
  • Taking Ownership: Perform end-to-end testing for integration features and modules, and proactively identifying gaps in test coverage for critical business workflows (e.g., Lead-to-Cash).
  • Building Automation: Creating, maintaining, and scaling robust automated test suites for both UI and API layers to drive automation efficiency.
  • Communicating Asynchronously: Documenting exceptionally clear, detailed bug reports, test plans, and hand-offs to ensure that work continues smoothly while you are offline.
  • Solving Complex Problems: Analyzing business processes, identifying the root causes of defects in integration flows, and collaborating with developers to resolve them.
  • Collaborating & Mentorship: Working closely with cross-functional teams (developers, BAs, system admins) during your overlapping hours while being mentored by more senior team members.
  • Enhancing Pipelines: Supporting our testing pipelines to ensure quality checks are seamlessly integrated into our processes, and contributing to requirement refinement.
  • Customer Experience: Testing with the customer user flow in mind and providing feedback to Business Analysts and Developers for improvements.

Requirements

  • 2+ years of hands-on experience as a Quality Assurance Engineer with a focus on Salesforce
  • A strong grasp of multiple systems in our landscape (e.g., Salesforce, NetSuite, MuleSoft) and their interdependencies.
  • Excellent verbal and written communication skills, essential for a global, asynchronous team.
  • Strong grasp of QA methodologies and the SDLC in an Agile environment, and can confidently execute and maintain test plans for cross-system workflows (covering functional and non-functional concepts).
  • Understanding of test automation frameworks & motivation to learn them
  • Understanding of Salesforce and NetSuite data models well enough to create effective test data and validate complex data transformations.
  • Accountability, curiosity, and balance in risk-based decision-making, and actively seeks to improve team processes.
  • Strategic test planning for maintaining an automation test suite vs. manual regression tests.
  • AI utilization in test case creation and documentation.
Benefits
  • JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  • We care deeply about the people that we work with and want to see everyone succeed.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Testingmanual testingautomated test suitesUI testingAPI testingQA methodologiesSDLCtest automation frameworkstest data creationdata validation
Soft Skills
communication skillsproblem-solvingcollaborationmentorshipaccountabilitycuriosityrisk-based decision-makingstrategic planning