Jump

AI Engineer

• Architect, build, and maintain Jump’s internal AI platform — including model evaluation frameworks, experimentation, context and prompt management systems, and fine-tuning pipelines.
• Standardize and automate internal tooling: from Claude code org wide setup to orchestration frameworks for AI agents and workflows.
• Design and deploy RAG systems, vector databases and other foundational components for production-grade AI systems.
• Define best practices for evaluation and benchmarking of models and agentic workflows (including quality, reliability, latency, cost, and safety).
• Develop templates and libraries for agentic workflows, memory, and tool use.
• Partner with the engineering organization to integrate AI agents and features into Jump’s products.
• Ensure reliability, observability, and scalability of AI systems across environments.
• Act as an AI subject matter expert — running workshops, demos, and internal talks to help every function apply AI to their workflows.
• Lead rapid experimentation initiatives — identify and prototype high-impact internal AI use cases, then scale successful ones.
• Partner cross-functionally with HR, Finance, and Client Services to design and deploy AI automations that save time and increase quality.
• Maintain an internal AI playbook — a living repository of best practices, design patterns, and how-to guides for prompt engineering, context design, agent building, and evaluation.
• Mentor engineers and product teams on effective use of LLMs, model selection, and architecture design.

Principal AI Engineer

Project Manager

• Support client implementation projects by tracking progress, updating documentation, and ensuring all stakeholders stay informed
• Assist with client communications, including scheduling meetings, preparing status updates, and maintaining project correspondence
• Help coordinate between internal teams (engineering, product, and customer success) by facilitating information sharing and follow-up on action items
• Maintain detailed project plans, timelines, and task lists
• Monitor project timelines and flag potential risks, blockers, or delays to implementation leads
• Participate in client meetings, taking notes and ensuring follow-up actions are captured and tracked
• Keep project management tools (e.g., Monday.com, client portals) current and accurate, ensuring all project data is properly documented
• Assist with managing routine client requests and questions, escalating complex issues to senior team members
• Compile and prepare regular status reports for internal stakeholders and implementation teams
• Help gather and organize implementation data to support process improvement initiatives
• Support the team in responding to client-requested features and customizations by documenting requirements and coordinating with technical teams
• Contribute to improving our implementation processes by documenting lessons learned and suggesting workflow optimizations
• Learn and utilize AI tools to help streamline routine tasks like meeting summaries, project updates, and client communications

Project Manager, Client Implementation – Onboarding

Business Operations

• Build and manage executive-level relationships with team owners, league partners, and investors through targeted outreach and networking.
• Identify and evaluate new business opportunities, crafting strategies that drive high-value growth initiatives.
• Prepare the CEO and leadership team for high-stakes external meetings with tailored briefings, materials, and analyses.
• Support the CEO and CRO in advancing complex, multi-stakeholder deals from pitch to close.
• Develop financial models, proposals, and RFP responses to guide strategic decision-making.
• Coordinate cross-functional collaboration across Legal, Finance, Sales, and Product to ensure smooth deal execution.
• Optimize Jump’s go-to-market systems and sales processes for scalability, alignment, and performance tracking.
• Own CRM accuracy, workflow automation, and reporting to enable reliable forecasting.
• Lead the creation of compelling sales and partnership materials that reflect Jump’s brand and impact.
• Serve as a strategic partner to the CEO and executive team, ensuring alignment, focus, and execution across key initiatives.
• Manage executive meetings, offsites, and follow-ups to drive accountability and clarity.
• Support development of board, investor, and internal communications that capture company progress and priorities.

Growth & Business Operations Lead

Backend Engineer

• Contribute to the design and development of scalable backend services in TypeScript and Node.js
• Build and maintain systems across serverless (Lambda, EventBridge, DynamoDB) and containerized (Fargate, Docker) environments
• Collaborate with senior/staff engineers on architectural decisions and technical direction
• Develop and improve features across our core systems, ensuring reliability and performance
• Participate in code reviews, design discussions, and knowledge sharing sessions
• Help evolve internal standards, patterns, and best practices alongside the team

Principal AI Engineer

Project Manager, Client Implementation – Onboarding

Growth & Business Operations Lead

Backend Software Engineer