Juicyway

Account Manager – Team Lead

Juicyway

full-time

Posted on:

Location Type: Remote

Location: Nigeria

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Job Level

Senior

About the role

  • Oversee Juicyway’s account management function across Nigeria and other African corridors
  • Ensure strong client retention, repeat transaction growth, and outstanding customer service delivery through effective leadership of the Account Executive team
  • Personally manage top-tier and strategic clients representing the highest transaction volume or revenue potential
  • Build trusted advisor relationships with key partners and institutional customers
  • Ensure executive-level communication and problem resolution for VIP accounts
  • Drive cross-selling and up-selling of Juicyway’s FX, payments, and remittance products
  • Conduct weekly performance reviews, provide feedback, and ensure CRM and reporting discipline

Requirements

  • Bachelor’s degree in Business, Finance, Economics, Marketing, or a related discipline; MBA preferred
  • 5–7 years’ experience in client relationship management, account leadership, or business development, ideally in FX, payments, or financial services
  • Proven track record of leading account management teams with measurable results
  • Excellent communication, negotiation, and leadership skills
  • Strong analytical skills with comfort using CRM and reporting tools (HubSpot, Salesforce, etc.)
  • Deep understanding of cross-border payments, FX transactions, and remittance flows
  • Customer-centric mindset with a passion for service quality and retention
  • Ability to multitask in a fast-paced, growth-oriented environment
Benefits
  • Competitive Compensation
  • Unlimited PTO
  • Generous parental leave
  • The opportunity to build from the ground up, with your impact visible every day

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client relationship managementaccount leadershipbusiness developmentcross-border paymentsFX transactionsremittance flowsanalytical skills
Soft skills
communication skillsnegotiation skillsleadership skillscustomer-centric mindsetservice qualityretentionmultitasking
Certifications
Bachelor’s degreeMBA