Quality Manager

JTI

Quality Manager leading quality systems, audits, KPIs, and process improvements at JTI’s new Danville tobacco factory. Managing department resources, product compliance, laboratory equipment, team development, and workplace safety.

Posted 8/7/2026full-timeDanville • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality management systems, including ISO 9001/19011, and leads quality assurance and control processes to ensure compliance with technical standards. Proficient in developing KPIs, managing quality improvement programs, and ensuring health and safety compliance within production environments.

Highest-signal resume keywords

Quality Management Systems (QMS)ISO 9001/19011 AuditsStatistical Process ControlKPI Development and ReportingHealth and Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Control ProceduresRoot Cause AnalysisProduction PlanningBudget PreparationQuality AssuranceKPI TrackingProcess ImprovementTechnical Standards ComplianceQuality Measurement EquipmentContinuous Improvement

Soft Skills

LeadershipTeam CoordinationTraining and DevelopmentCommunicationProblem-Solving

Tools & Technologies

MS OfficeSAPQuality Measurement Equipment

Industry Keywords

Quality StandardsHealth and Safety RequirementsJTI Quality SystemsManagement Review MeetingsQuality Acceptance

About the role

Key responsibilities & impact

Lead quality activities to ensure production meets company requirements and quality standards.
Establish and optimize quality processes, projects, and ways of working during the new factory start-up.
Introduce JTI Quality systems to track KPI improvements and establish local and global KPI reporting processes.
Coordinate cooperation between production and maintenance teams and guide improvement activities and knowledge transfer.
Establish, manage, plan, organize, and supervise the Quality Department.
Set quality targets and KPIs within annual and strategic planning, monitor fulfillment, and analyze deviations.
Develop and assess improvement programs and organize product quality control activities.
Organize quality acceptance for new products, materials, units, and equipment.
Develop and assess quality control, assurance, and improvement procedures.
Ensure technical standards for products, raw materials, and laboratory equipment.
Oversee quality measurement equipment and plan laboratory equipment and CAPEX projects.
Lead internal QMS audits according to ISO 9001/19011 and organize external QMS audits.
Control Management Review meetings and QMS documentation.
Lead product quality and production-process efficiency improvement activities.
Ensure timely quality reporting and support subordinate development, training, and performance evaluation.
Ensure health and safety compliance, training, qualifications, and continuous safety improvement within the department.

Requirements

What you’ll need

University or technology degree in business administration, engineering, or similar.
3+ years in management positions.
5+ years of experience in quality.
Knowledge of team problem-solving methods, root cause analysis, statistical process control, and ISO standards.
Fluency in English, oral and written.
Advanced PC skills, including MS Office applications.
Experience with SAP.
Preferable knowledge of production planning and budget preparation processes.
Ability to understand and manage health and safety hazards and risks.
Knowledge of applicable legal and JTI health and safety requirements.
Ability to ensure employees receive appropriate health and safety training and required qualifications.

Benefits

Comp & perks

Annual Performance-based Bonus
Employee Stock Purchase Plan
Personal Development Programs
Medical, Dental & Vision Plan for employees & family members
Company car/Allowance
Life Insurance
Matching 401(K)
Paid Time Off (PTO)
Paid Family Leave (20 weeks)
Short-Term & Long-Term Disability
Education/Tuition Assistance
Volunteering Activities
Employee Assistance Program (counseling services for employees & family member)