Field Force Capability Specialist

JTI

Field Force Capability Specialist developing training programs for JTI's field sales organization. Collaborating with cross-functional teams to boost sales effectiveness and operational performance.

Posted 7/29/2026full-timeDavao City • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and delivering training programs that enhance sales performance and field execution, with a strong focus on training needs analysis and capability development. Proficient in facilitating both classroom and virtual training sessions while effectively managing projects and stakeholder communications.

Highest-signal resume keywords

Training Needs AnalysisSales Training Program DevelopmentFacilitation of Classroom and Virtual TrainingProject ManagementStakeholder Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ProcessesLearning Program DevelopmentCapability BuildingData Reporting ToolsMicrosoft Office Proficiency

Soft Skills

CoachingCommunicationOrganizational SkillsTime ManagementCollaboration

Tools & Technologies

Digital ToolsProcess Automation Solutions

Industry Keywords

FMCGField Force TrainingSales PerformanceOperational EfficiencyContinuous Improvement

About the role

Key responsibilities & impact

Develop and deliver field force training programs aligned with business priorities, sales strategies, and capability development needs.
Partner with the Field Force Capability Manager, Sales Leaders, and People & Culture teams to identify learning gaps and create development plans for field employees.
Conduct training needs analysis (TNA) and implement learning solutions that improve sales performance and field execution.
Track training effectiveness, coaching activities, and KPI improvements to ensure successful knowledge transfer and capability enhancement.
Collaborate with Sales, Route-to-Market (RTM), and Field Marketing teams on projects that improve operational efficiency, route management, and sales productivity.
Support digitalization initiatives through the creation, implementation, and promotion of digital tools, learning content, and process automation solutions.
Facilitate both classroom and virtual training sessions while providing ongoing coaching support to field teams.
Assess field force competencies, identify development opportunities, and support managers in creating individual development plans.
Partner with Sales Management and People & Culture teams to cascade communication, projects, and organizational initiatives to field employees.
Maintain proper documentation, project records, and administrative requirements while supporting various business projects as needed.

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Human Resources, Learning & Development, or any related discipline.
Minimum of 3 years of experience in a specialist or supervisory role within Sales, Learning & Development, Sales Training, or Capability Development, preferably in an FMCG environment.
Strong understanding of sales processes, training needs analysis, learning program development, and sales force capability building.
Experience facilitating training programs in both classroom and virtual environments.
Excellent presentation, stakeholder management, coaching, and communication skills.
Strong project management, organizational, and time management capabilities.
Proficiency in Microsoft Office applications and data reporting tools.
Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
Highly collaborative, field-oriented, and focused on continuous improvement and development.

Benefits

Comp & perks

Professional development opportunities
Collaborative and high-performing environment
Exposure to cross-functional projects